At a Glance
- Tasks: Lead a large catering operation, ensuring exceptional food and service standards.
- Company: Prestigious central London Head Office with a high-profile catering environment.
- Benefits: Competitive salary, career growth, and the chance to manage high-profile events.
- Other info: Join a vibrant team culture and develop future talent.
- Why this job: Make a real impact in a dynamic, fast-paced catering operation.
- Qualifications: Experience in managing large teams and complex B&I contracts.
The predicted salary is between 31500 - 38500 £ per year.
We are currently recruiting for an experienced General Manager to take overall responsibility for a large and complex B&I catering operation within a prestigious central London Head Office. This is a high-profile, fast-paced environment where exceptional food, service and client experience are at the heart of the operation. The successful candidate will be responsible for the full management of the contract, leading a substantial team and ensuring consistently high standards across all areas of the business.
The Role
As General Catering Manager, you will have full operational accountability for the contract, leading the team and ensuring the highest standards across food quality, service delivery, people management and client satisfaction. You will work closely with the client and internal stakeholders to develop the operation, identify opportunities for improvement and ensure the contract consistently exceeds expectations.
Key Responsibilities Will Include
- Full operational management of a large and complex B&I contract
- Leading, motivating and developing a large team
- Ensuring exceptional standards across staff dining, hospitality and events
- Managing client relationships and acting as a senior point of contact
- Driving service excellence and continuous improvement
- Overseeing financial performance, budgets, costs and commercial targets
- Ensuring all food safety, health & safety and compliance standards are maintained
- Supporting the development of innovative food and service concepts
- Managing high-profile events and hospitality requirements
- Building a strong team culture and developing future talent
About You
We are looking for an established General Manager / General Catering Manager with experience managing a large-scale, complex B&I contract, ideally within a corporate, professional services or law firm environment. You will be a confident and commercially astute leader who can operate at both strategic and operational level.
The Ideal Candidate Will Have
- Proven experience managing a large team and complex catering operation
- Strong B&I contract catering experience
- Excellent client relationship and stakeholder management skills
- A strong understanding of hospitality, events and staff dining
- Proven financial and commercial management experience
- Exceptional attention to detail and high service standards
- The ability to lead, motivate and develop a large team
- A professional, polished and engaging personality
- The confidence to operate within a prestigious, high-expectation environment
This is a fantastic opportunity for an ambitious senior catering professional to take ownership of a flagship City of London account and make a real impact across a diverse and high-profile operation.
GENERAL MANAGER – CONTRACT CATERING in London employer: Collins King & Associates
Collins King & Associates is an excellent employer, offering a vibrant work culture in the heart of Central London. Employees benefit from a supportive environment that encourages professional growth and development, alongside competitive remuneration and perks. As a Corporate Receptionist, you will play a crucial role in shaping client experiences while enjoying the dynamic atmosphere of a leading firm.
Contact Details:
Collins King & Associates Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land GENERAL MANAGER – CONTRACT CATERING in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Collins King & Associates. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Collins King & Associates
Don't be shy about reaching out to Collins King & Associates directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace GENERAL MANAGER – CONTRACT CATERING in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Collins King & Associates and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Collins King & Associates
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
