General Manager in City of London

We are currently recruiting for an experienced General Manager to take overall responsibility for a large and complex B&I catering operation within a prestigious central London Head Office.
This is a high-profile, fast-paced environment where exceptional food, service and client experience are at the heart of the operation. The successful candidate will be responsible for the full management of the contract, leading a substantial team and ensuring consistently high standards across all areas of the business.
The Role
As General Catering Manager, you will have full operational accountability for the contract, leading the team and ensuring the highest standards across food quality, service delivery, people management and client satisfaction.
You will work closely with the client and internal stakeholders to develop the operation, identify opportunities for improvement and ensure the contract consistently exceeds expectations.
Key responsibilities will include:
Full operational management of a large and complex B&I contract
Leading, motivating and developing a large team
Ensuring exceptional standards across staff dining, hospitality and events
Managing client relationships and acting as a senior point of contact
Driving service excellence and continuous improvement
Overseeing financial performance, budgets, costs and commercial targets
Ensuring all food safety, health & safety and compliance standards are maintained
Supporting the development of innovative food and service concepts
Managing high-profile events and hospitality requirements
Building a strong team culture and developing future talent
About You
We are looking for an established General Manager / General Catering Manager with experience managing a large-scale, complex B&I contract, ideally within a corporate, professional services or law firm environment.
You will be a confident and commercially astute leader who can operate at both strategic and operational level.
The ideal candidate will have:
Proven experience managing a large team and complex catering operation
Strong B&I contract catering experience
Excellent client relationship and stakeholder management skills
A strong understanding of hospitality, events and staff dining
Proven financial and commercial management experience
Exceptional attention to detail and high service standards
The ability to lead, motivate and develop a large team
A professional, polished and engaging personality
The confidence to operate within a prestigious, high-expectation environment
This is a fantastic opportunity for an ambitious senior catering professional to take ownership of a flagship City of London