At a Glance
- Tasks: Provide expert technical support for aircraft wheel and brake customers across Europe.
- Company: Join Collins Aerospace, a leader in aviation technology with a collaborative culture.
- Benefits: Enjoy flexible working, competitive salary, private health insurance, and generous annual leave.
- Other info: Dynamic role with excellent career development opportunities and state-of-the-art facilities.
- Why this job: Make a real impact on airline operations while building strong customer relationships.
- Qualifications: Diploma in Aviation Maintenance and experience in aircraft systems required.
The predicted salary is between 40000 - 45000 £ per year.
Location: Solihull, UK (Remote)
Role: Provide expert technical support for Collins Aerospace wheel and brake customers across Europe, directly impacting airline operations and maintenance confidence.
Responsibilities
- Provide regional technical support for Collins Aerospace wheel and brake customers.
- Support airline and MRO customers with technical queries, operational issues and product guidance.
- Help maintain the highest standards of customer support across technical sales, campaigns, retrofit activity and competitions.
- Build strong, long‐term relationships with customers through responsive, clear and credible technical communication.
- Work closely with internal teams to support customer needs, product performance and future opportunities.
- Act as a technical voice for Collins Landing Systems in the region, helping customers operate with confidence, safety and efficiency.
- Support ongoing customer engagement by combining technical expertise with a strong service mindset.
Learning & Development
- Landing Systems product support.
- Airline and MRO technical operations.
- Customer relationship management.
- Technical sales and campaign support.
- Retrofit and in‐service support activity.
- Cross‐functional collaboration across engineering, operations, commercial and customer support teams.
Qualifications – Must Have
- Diploma in Aviation Maintenance or equivalent academic and/or practical experience in aircraft mechanical, electrical, hydraulic systems and/or powerplant.
- Minimum of four years' experience in the design and/or maintenance of aircraft, aircraft systems or aircraft appliances, or equivalent professional experience.
- Strong technical communication skills.
- Ability to build trusted, long‐standing customer relationships.
- Aircraft wheels, brakes and landing gear experience considered an asset.
Qualifications – Preferred
- Bachelor's degree.
- Ten years' relevant experience.
- Previous exposure to airline maintenance activities.
- Technical familiarity with aircraft wheels, brakes and landing gear.
- Experience working directly with airline or MRO customers.
Benefits
- Competitive salary.
- Flexible working, hybrid and family‐friendly approach.
- Outstanding state‐of‐the‐art facilities and laboratories.
- Life insurance.
- Excellent corporate pension plan with a 2:1 matched contribution up to 10%.
- Private health insurance.
- 25 days annual leave plus ability to buy/sell up to 5 days.
- Career development.
- Half‐day working on Fridays.
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Candidates will be subject to baseline personnel security standard (BPSS) and background checks.
Field Support Service Engineer in London employer: Collins Aerospace
Collins Aerospace is an exceptional employer, offering a dynamic work environment in Solihull that prioritises employee well-being and professional growth. With a strong commitment to flexible working arrangements, state-of-the-art facilities, and a robust career development programme, employees are empowered to thrive while making a significant impact on airline operations across Europe. The company fosters a culture of collaboration and innovation, ensuring that every team member feels valued and supported in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Field Support Service Engineer in London
✨Join Aerospace Forums and Groups
Get involved in aerospace engineering forums and online communities, like the AIAA (American Institute of Aeronautics and Astronautics). It's a great way to meet industry peers and stay updated on job openings and trends in the field.
✨Attend Industry Conferences
Keep an eye on upcoming aerospace conferences and events where you can network with professionals and showcase your interest. Events like the Farnborough International Airshow are not just about flying machines; they're a goldmine for connections and potential job leads.
✨Spotlight Your Projects
Make sure to highlight any hands-on experience or projects on your portfolio that showcase your skills in aerospace engineering. Employers love seeing practical applications of theoretical knowledge. Show us what you've got!
✨Apply Directly on Company Websites
When you find companies you want to work for, head straight to their careers page to apply for full-time roles, like the one with Collins Aerospace for a Field Support Service Engineer. This often puts your application in front of the right people faster than just waiting for job boards!
We think you need these skills to ace Field Support Service Engineer in London
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for the aerospace engineering role at Collins Aerospace, make sure to highlight your technical expertise. Include specific software skills, like CAD tools or simulation software, and any relevant engineering projects you’ve worked on. This is your chance to really shine and showcase your engineering toolkit!
Don't Skip Your Projects!:Include a section in your CV dedicated to projects that demonstrate your problem-solving abilities in aerospace engineering. Whether it's a university project, an internship, or personal work, we love seeing how you’ve applied your skills in real-world scenarios. Make it clear what your role was and the impact of the project.
Show Your Passion in Your Cover Letter:At Collins Aerospace, we're not just looking for skills – we want to know why you’re passionate about aerospace engineering. Use your cover letter to express what excites you about aviation technology and your career goals. Share any relevant experiences or inspirations that have led you to apply for this full-time position.
Tailor Your CV for Aerospace:Make sure your CV is specifically tailored to aerospace engineering. Focus on your education, any certifications, and your work experience, ensuring you highlight aspects that relate directly to the role. Don’t forget to mention any internships or apprenticeships that have given you hands-on experience.
How to prepare for a job interview at Collins Aerospace
✨Brush Up on Your Technical Knowledge
Aerospace engineering is all about technical precision, so make sure you’re comfortable with key concepts like aerodynamics, propulsion, and materials science. We recommend going through any relevant coursework or projects you’ve worked on – these real-world examples can illustrate your understanding during the interview with Collins Aerospace.
✨Showcase Your Projects with Confidence
Make sure to have a portfolio ready that details any significant projects you've worked on, whether it’s a group assignment or a personal endeavour. Be prepared to discuss the challenges you faced, the tools you used, like CAD software, and what you learned from the experience, as this will show your problem-solving skills in action.
✨Prepare for Technical Interviews
Expect some technical questions or even problem-solving exercises during your interview with Collins Aerospace. Get familiar with design challenges or theoretical problems related to aerospace; this can range from calculating lift and drag forces to materials selection under stress. Practising these can help you feel more at ease when faced with tricky questions.
✨Emphasise Your Passion and Teamwork Skills
As a full-time candidate, it’s crucial to convey your passion for aerospace engineering and your ability to work in teams. Highlight any group projects or internships you've done, focusing on how you collaborated with others to achieve a goal. Companies like Collins Aerospace love seeing candidates who not only have technical skills but also fit well within their team culture.
