Property Administrator / Receptionist 2 days ago Be among the first 25 applicants Colliers is a leading commercial real estate services company, providing a full range of services to real estate customers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types. The UK business is headquartered in London, with over 900 specialists throughout 16 offices across the UK and Ireland. Our overall mission is simple: Provide a happy, efficient & safe environment. At The Edinburgh BioQuarter we provide mixed use multi-tenant space, comprising of office & laboratory units. Our client Scottish Enterprise is at the forefront of promoting a facility to nurture and help thrive Life Science in Scotland. Your main role is to facilitate the tenant’s requirements, promote a welcoming environment for visitors and assist the onsite Facilities Manager. Based predominantly front of house within Building Nine at the reception, you will be mainly responsible for ensuring any tenants & administration requirements are dealt with within a professional & timely manner We Guarantee this role will help you enhance vital skills to develop your abilities further. Colliers is a leading commercial real estate services company, providing a full range of services to real estate customers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types. The UK business is headquartered in London, with over 900 specialists throughout 16 offices across the UK and Ireland. Our overall mission is simple: Provide a happy, efficient & safe environment. At The Edinburgh BioQuarter we provide mixed use multi-tenant space, comprising of office & laboratory units. Our client Scottish Enterprise is at the forefront of promoting a facility to nurture and help thrive Life Science in Scotland. Your main role is to facilitate the tenant’s requirements, promote a welcoming environment for visitors and assist the onsite Facilities Manager. Based predominantly front of house within Building Nine at the reception, you will be mainly responsible for ensuring any tenants & administration requirements are dealt with within a professional & timely manner We Guarantee this role will help you enhance vital skills to develop your abilities further. Job Description Reception duties at The Edinburgh BioQuarter including managing visitors, deliveries and managing incoming calls. Management of meeting rooms and the preparation of rooms. Tenant liaison and co-ordination of enquiries, issuing communications. Deal with tenant complaints/queries and offer prompt resolutions, escalate where necessary to the Facilities Manager. Ensure all front of house & common areas are immaculately presented. Complete inspections & meet with the cleaning supervisor on a regular basis. Log faults with the helpdesk & inform the Facilities Manager Co-ordination of contractors when visiting site, with support from the Facilities Manager. This may require careful planning with the tenants. Assist the Facilities Manager to show potential new occupiers’ vacant spaces & ready units for handover to new occupiers. Help plan & execute, occupier & social value engagement initiatives. Administration of ad-hoc billing for Nine & BioCube 1 (meeting rooms, broadband, telephony, etc) To produce & update operational documents & databases in accordance with site management. Such as Tenants Handbooks, Tenant Directories, Key Logs, etc Assist the Facilities Manager to ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. Assist the Facilities Manager during quarterly tenant meetings including taking minutes. The issuing, deleting & configuration of access cards whilst using the access control system for tenants & contractors. Cover the Facilities Manager whilst absent holidays \\ sickness. Manage and support the touchdown office area, including booking coordination, ensuring readiness of workstations, maintaining cleanliness and supplies, and assisting users with access and connectivity. Expertise & Professional Development You are the ‘go to’ person in your area of expertise/specialty for questions from your colleagues, clients and customers You possess excellent interpersonal communication skills You are solutions focused, advising colleagues and stakeholders with solutions not problems Adequate knowledge of IT systems including MS Outlook, Word, Excel and PowerPoint Maintain elogbooks and use permit to work system with support from the Facilities Manager if required. H&S training is preferred but not essential. Communication & Managing Expectations You actively listen and interpret key information from and to clients, customers, colleagues and service partners You manage and exceed expectations by prioritizing tasks You can tailor your message to different stakeholders to ensure that the correct message is received You will strive to anticipate needs and exceed expectations You will communicate to provide required information as well as offer prompt resolutions Qualifications You demonstrate and role model the key behaviors of service excellence. You conduct professional work for Clients and ensure that all relevant reporting requirements are met to agreed deadlines. You preempt the work required ensuring you are always delivering high levels of service Be flexible and open minded and positively adapt to any reasonable changes to your role (duties & responsibilities) proposed by your line manager and/or the Client High Quality Work You continuously look to improve the quality of your work and ensure quality control You demonstrate excellent organizational and time management skills Productivity & Efficiency You challenge where you see that time is wasted and tasks could be delivered more efficiently by focusing your energy on those tasks that are within your control Possess excellent oral and written communication skills Additional Information You have strong trusting relationships and promote a culture of information sharing and cross working relationships You will create a positive and collaborative working environment You will work effectively as part of the wider Site Team You are results and impact focused and go the extra mile to deliver the best service You show reliance, even when under pressure and during challenging times You have an excellent change management mindset You actively request, take on board and action any feedback to develop, as well as provide positive and constructive feedback to the team You seek out and attend relevant personal and professional development such as training courses, new projects and assignments You are aware and can identify where professional conduct and integrity should be challenged, and act as a role model and advocate Colliers values You are involved in the Balance in Business initiatives for the organization and promote a culture of inclusivity free of bias, calling out inappropriate behaviors and You represent Colliers in community groups at internal and external events and look at how the team can have an impact to the wider internal and external community. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management Referrals increase your chances of interviewing at Colliers by 2x Sign in to set job alerts for “Property Administrator” roles. Edinburgh, Scotland, United Kingdom 1 day ago Edinburgh, Scotland, United Kingdom 2 days ago Edinburgh, Scotland, United Kingdom 1 week ago Edinburgh, Scotland, United Kingdom 1 week ago Edinburgh, Scotland, United Kingdom 1 month ago Edinburgh, Scotland, United Kingdom 1 week ago Edinburgh, Scotland, United Kingdom 2 weeks ago Edinburgh, Scotland, United Kingdom 22 hours ago Edinburgh, Scotland, United Kingdom 1 week ago Senior Property Manager - Maternity Cover Edinburgh, Scotland, United Kingdom 1 week ago Juniper Green, Scotland, United Kingdom 1 day ago Edinburgh, Scotland, United Kingdom 3 weeks ago Edinburgh, Scotland, United Kingdom 21 hours ago Edinburgh, Scotland, United Kingdom 6 days ago Kinross, Scotland, United Kingdom 1 day ago Edinburgh, Scotland, United Kingdom 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Colliers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Administrator / Receptionist in Edinburgh
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Colliers.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Colliers? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Colliers's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Administrator / Receptionist role at Colliers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Colliers
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Colliers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Colliers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Colliers.
