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- Tasks: Manage diverse commercial properties and build strong client relationships.
- Company: Join Colliers, a global leader in commercial real estate services.
- Benefits: Inclusive culture, professional development, and opportunities for career growth.
- Other info: Be part of a collaborative team that values diversity and community.
- Why this job: Make an impact in a dynamic environment while developing your expertise.
- Qualifications: Intermediate Microsoft Office skills and a proactive attitude.
The predicted salary is between 50000 - 65000 £ per year.
Colliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialised property types.
The role of an Estates Manager is to provide corporate property management support, service co‑ordination and advice for a commercial property estate comprising multiple offices, retail units, industrial units and other specialist interest. The purpose of this role is to provide an efficient and effective administration service as well as strategic advice for the estate. This role will be responsible for the management and development of client relationships in order to achieve maximum profitability and to generate new opportunities for business development within the Business Group and within Colliers International.
Core ResponsibilitiesThe core responsibilities of the role will include but are not limited to:
- Management of landlord enquiries and observation of obligations under the lease
- Regular liaison with tenants on other responsibilities
- Co‑ordinating and resolving third / neighbouring party requirements and disputes
- Co‑ordinating and managing the sublet estate
- Planning, undertaking and reporting on inspections
- Ensuring that property files are up to date
- Ensuring that there is the appropriate level of data, supervision and regular reporting on the client property database
- Managing specialist service partner provisions across a portfolio of properties
- Review and quality assure reporting and recommendations from specialist subject matter experts
- Carry out routine Lease Advisory and Agency work
- Monitoring and updating any client helpdesk
- Co‑ordination of quarterly tenant meetings
- Performance management of contractors and service providers
- Contribute to the planning, development and monitoring of premises
- Collation of data and reporting on H&S and Environmental performance
- Accident investigation and reporting, and assisting with co‑ordination of insurance claims
- To be aware of and comply with company and statutory requirements regarding health and safety, fire and hygiene
- The candidate will be expected to work in a flexible way and as part of a team
- Line management of administrator
Expertise & Professional Development You are recognised for your expertise and receive regular referrals from colleagues to work with their clients. You are the ‘go to’ person in your area for questions from your peer group.
Commercial acumen & enterprise You proactively share client intel and opportunities with your colleagues to generate leads. You actively look for best practice ways of working.
Innovative thinking & Agility You are not afraid to challenge the norm and keep abreast of current trends to suggest ways of delivering better quality or value. You should have excellent organisation and communication skills, both oral and written. You actively listen to your clients, stakeholders and colleagues requirements and priorities and incorporate them into your planning and delivery.
Qualifications Intermediate knowledge of Microsoft Office products.
High Quality Work You continuously look to improve the quality of your work and ensure quality control. You find solutions to problems and pre‑empt issues.
Productivity & Efficiency You are able to work under pressure and to tight deadlines. You challenge where you see tasks could be delivered more efficiently. You can adapt and manage your service to meet changing client requirements, always delivering high levels of client satisfaction. You should be a team player and able to carry out instructions as well as work on your own initiative. You promote information sharing and new working relationships to improve collaboration and/or generate new business.
Contributing to Colliers Success You go the extra mile for clients and colleagues and assume extra work/tasks to support the team and business.
Personal Development You actively request, take on board and action any feedback to help you develop. You seek out and attend relevant training courses.
Professional Conduct & Integrity You are aware and can identify where professional conduct and integrity should be challenged.
Diversity & Inclusion You always consider the diversity and inclusion agenda in everything that you do.
Community You look at how you can add to your community, whether internally within Colliers, your extended industry networks and charity.
At Colliers we actively promote a culture of inclusivity, collaboration, and mutual respect. Join us and be part of a team where diversity is embraced, and every voice is heard.
Estates Manager in London employer: Colliers
Contact Detail:
Colliers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the real estate industry. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, make sure to highlight your knowledge of property management and your ability to handle client relationships. We want to see that you can bring value to the team!
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly and express your interest. A well-timed email can set you apart from the crowd and show your enthusiasm for the role.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and job listings that can help you land that Estates Manager role. Make sure to check back often and apply through our site to stay ahead of the game!
We think you need these skills to ace Estates Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estates Manager role. Highlight relevant experience in property management and client relationship building. We want to see how your skills align with what we do at Colliers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about commercial real estate and how you can contribute to our team. Keep it engaging and personal, just like we do at StudySmarter.
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to convey ideas clearly. We love seeing candidates who can articulate their thoughts effectively, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Colliers
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Colliers' services and the role of an Estates Manager. Familiarise yourself with their core sectors like office, retail, and industrial properties. This knowledge will help you answer questions confidently and show that you're genuinely interested in the company.
✨Showcase Your Communication Skills
As an Estates Manager, you'll need to liaise with tenants and manage client relationships. During the interview, demonstrate your excellent communication skills by articulating your thoughts clearly and listening actively. Share examples of how you've successfully managed stakeholder relationships in the past.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and commercial acumen. Prepare examples from your previous experience where you had to resolve disputes or manage complex situations. Highlight your innovative thinking and how you adapted to meet client needs.
✨Emphasise Teamwork and Flexibility
Colliers values collaboration and flexibility. Be prepared to discuss how you've worked effectively in teams and adapted to changing circumstances. Share instances where you went the extra mile for colleagues or clients, showcasing your commitment to contributing to the team's success.