At a Glance
- Tasks: Lead commercial aspects of FM services for a national portfolio and manage cost compliance.
- Company: Join Colliers, a top commercial real estate services company with a collaborative culture.
- Benefits: Flexible location, travel opportunities, and a supportive team environment.
- Other info: Embrace diversity and inclusivity in a dynamic workplace.
- Why this job: Make a significant impact in managing commercial operations across diverse sectors.
- Qualifications: Experience in commercial management and contract governance in FM services.
The predicted salary is between 60000 - 75000 £ per year.
Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types. The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland.
We are seeking a highly experienced Commercial Manager to lead all commercial aspects (Change Control, claims, semi comp pricing, variable costs, additional works) for all FM services across a national portfolio for our strategic client. This role is pivotal to the client’s governance of successful delivery of FM operations and plays a critical part in managing cost and being compliant to the commercial aspects of various contracts. Although this is a national role with flexibility in location, there is an expectation for regular presence in Milton Keynes, where both the client and Colliers team are based. The successful candidate must be willing to travel across the UK to manage commercial issues.
Responsibilities
- Triage of commercial issues: Respond to and address all commercial issues.
- Contract Alignment: To ensure services are executed to the commercial principles struck in their respective agreements.
- Support service teams: Identify and offer support to any gaps in the collective commercial understanding.
- Client team service contract support: Support management of FM suppliers in line with the contractual agreements (MSA).
- Cost Management: Validate invoice submissions and any additional costs that fall outside the semi comp agreement, ensuring costs are transparent and reflective of the work.
- Commercial Change Management: Manage and validate the change control process where there is a contract or commercial impact.
- Budget control: Support the client in budget management and reporting for costs that sit outside the fixed price, highlighting out of tolerance to set budget thresholds.
- Commercial Management: Understand the contractual levers and support the client during the course of the agreement.
Qualifications
- Proven track record managing commercial elements across national FM portfolios with contract values in the region of £30 million.
- Exceptional commercial acumen with deep experience in contract management, cost control, and commercial governance.
- Experience working at a similar level managing all core FM services, ideally in complex and high-risk environments.
- Sector experience within banking or financial services is highly desirable, though not essential.
- Strong operational FM background, with a clear understanding of pricing and gearing ratios, benchmarking, and key metrics that drive cost application.
- Willingness to travel nationally and be centrally based in Milton Keynes as required.
At Colliers we actively promote a culture of inclusivity, collaboration, and mutual respect. We join a team where diversity is embraced, and every voice is heard.
FM Commercial Manager - Occupier Services employer: Colliers
Colliers is an exceptional employer that fosters a culture of inclusivity and collaboration, making it an ideal workplace for professionals seeking meaningful careers in commercial real estate. With a strong focus on employee growth and development, team members benefit from diverse opportunities to enhance their skills while working alongside over 1200 specialists across the UK and Ireland. The Milton Keynes location offers a dynamic environment where employees can engage directly with clients and contribute to impactful projects, all while enjoying the flexibility of a national role.
StudySmarter Expert Advice🤫
We think this is how you could land FM Commercial Manager - Occupier Services
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the role of FM Commercial Manager. Highlight your commercial acumen and any relevant achievements that demonstrate your capability in managing complex portfolios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace FM Commercial Manager - Occupier Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the FM Commercial Manager role. Highlight your experience in managing commercial elements and contract values, especially if you've worked with national portfolios. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Colliers. Share specific examples of your commercial acumen and how you've successfully managed costs and contracts in the past. We love a good story!
Showcase Relevant Experience:When filling out your application, make sure to showcase any relevant experience in FM services, especially in complex environments. If you have a background in banking or financial services, don’t forget to mention it! We’re keen on candidates who understand the nuances of our industry.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it shows you're proactive and tech-savvy—qualities we value at StudySmarter!
How to prepare for a job interview at Colliers
✨Know Your Numbers
As a Commercial Manager, you'll need to demonstrate your understanding of financial metrics and cost management. Brush up on key figures related to FM services, such as pricing ratios and budget thresholds, so you can confidently discuss how you've managed similar portfolios in the past.
✨Understand the Contracts
Familiarise yourself with common contract terms and conditions relevant to FM services. Be prepared to discuss how you've navigated contract alignment and change management in previous roles, showcasing your ability to ensure compliance and manage commercial risks effectively.
✨Showcase Your Problem-Solving Skills
Expect questions about how you've triaged and resolved commercial issues in the past. Prepare specific examples that highlight your analytical skills and your approach to supporting service teams when gaps in commercial understanding arise.
✨Demonstrate Your Collaborative Spirit
Colliers values inclusivity and collaboration, so be ready to share experiences where you've worked closely with clients and suppliers. Highlight how you've fostered strong relationships to ensure successful delivery of FM operations and how you’ve supported teams in achieving their goals.
