At a Glance
- Tasks: Manage diverse commercial properties and build strong client relationships.
- Company: Join Colliers, a global leader in commercial real estate services.
- Benefits: Enjoy a collaborative culture with opportunities for professional growth.
- Other info: Embrace diversity and contribute to a supportive team atmosphere.
- Why this job: Make an impact in a dynamic environment while developing your career.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The predicted salary is between 50000 - 65000 £ per year.
Colliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialised property types. Colliers UK is headquartered in London, with over 1,300 professionals across 16 offices in the UK and Ireland.
The role of an Estates Manager is to provide corporate property management support, service co‑ordination and advice for a commercial property estate comprising multiple offices, retail units, industrial units and other specialist interest. The purpose of this role is to provide an efficient and effective administration service as well as strategic advice for the estate. This role will be responsible for the management and development of client relationships in order to achieve maximum profitability and to generate new opportunities for business development within the Business Group and within Colliers International.
Core ResponsibilitiesThe core responsibilities of the role will include but are not limited to:
- Management of landlord enquiries and observation of obligations under the lease
- Regular liaison with tenants on other responsibilities
- Co‑ordinating and resolving third / neighbouring party requirements and disputes
- Co‑ordinating and managing the sublet estate
- Planning, undertaking and reporting on inspections
- Ensuring that property files are up to date
- Ensuring that there is the appropriate level of data, supervision and regular reporting on the client property database
- Managing specialist service partner provisions across a portfolio of properties
- Review and quality assure reporting and recommendations from specialist subject matter experts
- Carry out routine Lease Advisory and Agency work
- Monitoring and updating any client helpdesk
- Co‑ordination of quarterly tenant meetings
- Performance management of contractors and service providers
- Contribute to the planning, development and monitoring of premises
- Collation of data and reporting on H&S and Environmental performance
- Accident investigation and reporting, and assisting with co‑ordination of insurance claims
- To be aware of and comply with company and statutory requirements regarding health and safety, fire and hygiene
- The candidate will be expected to work in a flexible way and as part of a team
- Line management of administrator
Expertise & Professional Development
You are recognised for your expertise and receive regular referrals from colleagues to work with their clients. You are the ‘go to’ person in your area for questions from your peer group.
Commercial acumen & enterprise
You proactively share client intel and opportunities with your colleagues to generate leads. You actively look for best practice ways of working.
Innovative thinking & Agility
You are not afraid to challenge the norm and keep abreast of current trends to suggest ways of delivering better quality or value. You should have excellent organisation and communication skills, both oral and written. You actively listen to your clients, stakeholders and colleagues requirements and priorities and incorporate them into your planning and delivery.
Qualifications
Intermediate knowledge of Microsoft Office products
High Quality Work
You continuously look to improve the quality of your work and ensure quality control. You find solutions to problems and pre‑empt issues.
Productivity & Efficiency
You are able to work under pressure and to tight deadlines. You challenge where you see tasks could be delivered more efficiently. You can adapt and manage your service to meet changing client requirements, always delivering high levels of client satisfaction. You should be a team player and able to carry out instructions as well as work on your own initiative. You promote information sharing and new working relationships to improve collaboration and/or generate new business.
Contributing to Colliers Success
You go the extra mile for clients and colleagues and assume extra work/tasks to support the team and business.
Personal Development
You actively request, take on board and action any feedback to help you develop. You seek out and attend relevant training courses.
Professional Conduct & Integrity
You are aware and can identify where professional conduct and integrity should be challenged.
Diversity & Inclusion
You always consider the diversity and inclusion agenda in everything that you do.
Community
You look at how you can add to your community, whether internally within Colliers, your extended industry networks and charity.
At Colliers we actively promote a culture of inclusivity, collaboration, and mutual respect. Join us and be part of a team where diversity is embraced, and every voice is heard.
Estates Manager employer: Colliers
Contact Detail:
Colliers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current or former employees at Colliers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Colliers and its services. Understand their approach to property management and think about how your skills can contribute to their success. Tailor your responses to show you’re not just a fit for the role, but also for the company culture.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in managing properties and client relationships. The more comfortable you are talking about your skills, the more confident you’ll be in the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Colliers. Keep an eye on our careers page for the latest opportunities!
We think you need these skills to ace Estates Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estates Manager role. Highlight relevant experience in property management and client relationship building. We want to see how your skills align with what we do at Colliers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about commercial real estate and how you can contribute to our team. Let us know what makes you the perfect fit for Colliers.
Showcase Your Communication Skills: Since this role involves a lot of liaising with tenants and stakeholders, make sure to demonstrate your excellent communication skills in your application. We love candidates who can articulate their thoughts clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Colliers!
How to prepare for a job interview at Colliers
✨Know Your Stuff
Before the interview, make sure you understand Colliers' core services and how they relate to the Estates Manager role. Familiarise yourself with commercial property management concepts, as well as any recent trends in the real estate market that could impact the company.
✨Showcase Your Communication Skills
As an Estates Manager, you'll need to liaise with various stakeholders. During the interview, demonstrate your excellent communication skills by articulating your thoughts clearly and listening actively. Share examples of how you've successfully managed client relationships or resolved disputes in the past.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Prepare specific examples from your previous experience where you had to coordinate with multiple parties or manage a complex project, highlighting your innovative thinking and agility.
✨Emphasise Teamwork and Collaboration
Colliers values collaboration, so be prepared to discuss how you've worked effectively within a team. Share instances where you promoted information sharing or built new working relationships to improve outcomes, showcasing your commitment to inclusivity and mutual respect.