At a Glance
- Tasks: Lead client relationships and manage projects from start to finish.
- Company: Join Colliers, a top commercial real estate services firm with a global reach.
- Benefits: Enjoy opportunities for travel, professional development, and a collaborative work culture.
- Why this job: Be part of a dynamic team that shapes strategic investment decisions and drives innovation.
- Qualifications: Strong analytical skills, experience in consumer industries, and proficiency in data analytics tools required.
- Other info: We value diversity and inclusion, ensuring everyone has equal opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Company Description Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types. The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland. Our Retail Strategy & Analytics Team understand the interactions between people and places, to help inform strategic investment decisions. We help occupiers to optimise and expand their store/branch portfolios, advise shopping centre owners/investors on optimising their investments, and provide visitor insights and impact analysis for BIDs and Local Authorities. Whilst located in the UK, our client base is global, so we expect opportunities to travel and collaborate with Colliersā international teams. Job Description The role of Senior Manager at Colliers supports the team leadership with client relationship management and end-to-end project management from lead generation through to scoping and delivery. Developing strong working relationships, shaping methodologies and leading client presentations are key, alongside coaching junior team members to ensure all work is delivered to the robust, high quality that our clients expect. Responsibilities include: Generating new leads and client relationships through both internal and external networking Converting identified leads into revenue-generating projects, including designing scopes of work to meet and exceed client expectations Building long term, ātrusted advisorā relationships with clients Coaching project teams to innovate and deliver high quality client work in a timely and efficient manner āRolling your sleevesā up and playing an active role in project delivery to support and guide colleagues, and ensure high quality standards in our deliverables Guide your project teams on visualising and storytelling in our deliverables, helping our clients to consider the strategic implications (āso whatā) of insights we deliver Play a driving role in innovating our methodologies and datasets, including strategic thought leadership and marketing activities Leading the delivery and presentation of our deliverables in client meetings Representing the team at conferences and client events Employees at Colliers are entrusted with the organisationās reputation and are expected to live its values. The Colliers UK competency framework outlines who our people need to be and the behaviours they should display to meet the expectations of clients, colleagues and stakeholders. The 3 competencies encapsulate what a successful professional at Colliers UK looks like for each. Qualifications Knowledge The āKnowledgeā competency refers to our ability to acquire, develop and use knowledge to benefit clients and colleagues through expertise, commercial awareness and thinking outside the box. It encompasses knowledge of how to communicate effectively & manage stakeholder expectations to achieve end goals and objectives. Expertise & Professional Development You understand and inform our service offering and recommendations to clients, stakeholders and colleagues (e.g. adapt pricing vs service offering, focus on services that provide the best client satisfaction, etc.) Commercial acumen & enterprise You generate your own work and take responsibility for your pipeline of activity, whilst supporting the scoping and delivery of wider team projects. You always look to be productive and where you can add value to the business (e.g. through cost savings, streamlining processes, innovating methodologies, thought leadership). Innovative thinking & Agility You think outside the box and take a holistic view of the team and wider Colliers platform to seek out improved ways of working/new client opportunities or solutions (e.g. identify new products or cross-working relationships). Communication & Managing Expectations You communicate concisely, are comfortable communicating results to non-technical people, and manage expectations effectively (e.g. communicating timescales or potential delays/impacts on delivery, understanding priorities etc.). Skills Service Excellence: You manage clientsā and stakeholdersā expectations to enable us to deliver client satisfaction (e.g. discussing potential delays and expected outcomes). High Quality Work You are not afraid to ask clients for feedback as to how you/we can improve. You mitigate all potential issues and implement solutions where necessary. Productivity & Efficiency You accurately scope out service/project requirements to avoid unnecessarily revisiting work and manage expectations from the outset and throughout (e.g. realistic timescales and project planning, assess all risks/delays, etc.). Collaboration You receive regular referrals from colleagues and industry. You proactively cross-refer colleaguesā services. You develop relationships that enable you to persuade and encourage. Technical proficiency You have an analytical mindset, with strong mathematics and literacy skills, and extensive experience of consumer industries and location analytics. Experienced with Microsoft Office products (particularly Excel and PowerPoint), as well as GIS and analytics programs (e.g. MapInfo, ArcGIS) and/or Alteryx/Tableau, plus have solid knowledge of the landscape of data providers/tools in the market (e.g. Experian, MBI International, Huq, Mastercard etc.) Mindset The āmindsetā competency refers to how our people apply and motivate themselves and their approach to continuous development. It encompasses the consideration of, and outward attitudes towards clients, colleagues, Colliers and the wider community. Contributing to Colliers Success You proactively seek opportunities to add revenue/save money and/or provide exceptional service (e.g. new client/job opportunities, more efficient ways of working, cost savings etc.). Personal Development You take ownership for othersā business and professional development proactively giving and receiving constructive feedback (e.g. giving guidance and/or coaching, suggesting training options for colleagues etc.). Professional Conduct & Integrity You understand what is required from you as a Colliers professional and are not afraid to challenge where you believe there are questions of professional conduct or integrity. Whilst not requiring personal accreditation in this role, you are conscious of the Colliers values associated with corporate membership of industry bodies (e.g. RICS, CIMA, CIPD etc.). Diversity & Inclusion You proactively look for ways that you can drive and promote the diversity and inclusion agenda within your team, wider organisation, clients and supply chain. Community You actively invest in your community and find opportunities to involve your colleagues (e.g. identifying linkages with external community groups, organising charity days or Colliers events, etc.). Additional Information At Colliers, we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support, please let us know when either scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process. #J-18808-Ljbffr
Retail Strategy & Analytics - Senior Manager employer: Colliers International EMEA
Contact Detail:
Colliers International EMEA Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Retail Strategy & Analytics - Senior Manager
āØTip Number 1
Network strategically within the commercial real estate sector. Attend industry events, webinars, and conferences where you can meet professionals from Colliers and similar companies. Building relationships with key players can give you insights into the company culture and potential job openings.
āØTip Number 2
Familiarise yourself with the latest trends in retail strategy and analytics. Read up on case studies and reports that highlight successful projects in the field. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
āØTip Number 3
Showcase your analytical skills by engaging in relevant projects or case studies. Whether it's through personal projects or collaborations, having tangible examples of your work can set you apart during discussions with hiring managers.
āØTip Number 4
Prepare to discuss how you can contribute to Colliers' goals. Think about innovative ideas or methodologies you could bring to the team. Being able to articulate your vision for the role will make a strong impression during interviews.
We think you need these skills to ace Retail Strategy & Analytics - Senior Manager
Some tips for your application š«”
Tailor Your CV: Make sure your CV highlights relevant experience in retail strategy and analytics. Focus on your achievements in client relationship management, project delivery, and any innovative methodologies you've implemented.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific projects or experiences that align with Colliers' values and the responsibilities of the Senior Manager position.
Showcase Your Analytical Skills: Since the role requires strong analytical skills, include examples of how you've used data to drive decisions or improve processes in previous roles. Highlight your proficiency with tools like Excel, GIS, or analytics programs.
Demonstrate Leadership Experience: Emphasise any leadership roles you've held, particularly in coaching or mentoring team members. Discuss how youāve successfully led projects and built long-term relationships with clients.
How to prepare for a job interview at Colliers International EMEA
āØUnderstand the Company and Its Services
Before your interview, make sure you have a solid understanding of Colliers and the range of services they offer. Familiarise yourself with their approach to retail strategy and analytics, as well as their client base. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role.
āØShowcase Your Analytical Skills
As a Senior Manager in Retail Strategy & Analytics, you'll need to exhibit strong analytical skills. Be prepared to discuss your experience with data analysis tools like Excel, GIS, or Tableau. Share specific examples of how you've used these tools to drive insights and inform strategic decisions in previous roles.
āØDemonstrate Leadership and Coaching Experience
Highlight your ability to lead teams and coach junior members. Prepare examples of how you've successfully managed projects from start to finish, including how you've guided your team to deliver high-quality work. This will show that you're not only capable of managing client relationships but also nurturing talent within the team.
āØPrepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and commercial acumen. Think about past experiences where you've had to innovate or adapt your approach to meet client needs. Practising your responses to these types of questions will help you articulate your thought process clearly during the interview.