Business Support Officer - Real Estate (15 months FTC)

Company Description

About Colliers

Colliers (NASDAQ, TSX: CIGI) is a global diversified professional services and investment management company operating through three industry-leading businesses: Commercial Real Estate, Engineering and Investment Management. With greater than a 30-year track record of consistent growth and strong recurring cash flows, we scale complementary, high-value businesses that provide essential services across the full asset lifecycle. Our unique partnership philosophy empowers exceptional leaders, preserves our entrepreneurial culture, and ensures meaningful inside ownership – driving strong alignment and sustained value creation for our shareholders. With $6 billion in annual revenues, 28,000 professionals, and $110 billion in assets under management, Colliers is committed to accelerating the success of our clients, investors, and people worldwide.

The Role

We are seeking an experienced Business Support professional to provide comprehensive administrative and operational support to our London & Bristol based Project Management team within the Project & Building Consultancy team. This role is critical in ensuring the smooth day-to-day running of the service line, supporting senior stakeholders, coordinating project administration, and driving operational efficiency. The successful candidate will be a proactive problem solver with exceptional organisational skills and the ability to manage multiple priorities in a fast‑paced professional environment. This is not an Executive Assistant (EA) or Personal Assistant (PA) role. While diary management and stakeholder coordination form part of the position, the primary focus is supporting project delivery, financial administration, business operations, and consultancy processes within a professional property environment.

Key Responsibilities

• Business & Team Support
• Provide high-quality administrative support to Directors, Associates and wider team.
• Coordinate diaries, meetings, travel arrangements and internal events.
• Organise team meetings and prepare agendas, presentations and meeting minutes where required.
• Act as a key point of contact for internal and external stakeholders.
• Project Administration
• Support consultants throughout the project lifecycle from instruction through to completion.
• Create and maintain project documentation and records.
• Prepare fee proposals, engagement documents and reports.
• Monitor project milestones and support consultants with project tracking and reporting.
• Assist with document management and quality assurance processes.
• Financial Administration
• Raise / remove purchase orders and process orders auto generated by Salesforce.
• Support fee forecasting and project financial tracking.
• Prepare monthly reports and management information as required.
• Liaise with finance teams to resolve billing and payment queries.
• Operational Excellence
• Identify opportunities to improve administrative processes and team efficiency.
• Maintain accurate records within internal systems and databases.
• Support onboarding activities for new team members.
• Ensure compliance with company policies, procedures and governance requirements.

Qualifications

Skills & Experience

• Essential
• Previous experience in a Senior Business Support, Team Coordinator or Business Administration role.
• Experience supporting professional services, property, construction, engineering or consultancy teams.
• Strong organisational skills with the ability to prioritise competing demands.
• Advanced Microsoft Office skills, particularly Word, Excel, PowerPoint and Outlook.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to work independently and take ownership of tasks.
• Experience managing confidential information with discretion.
• High standard PowerPoint skills / knowledge.
• High standard Excel and Word skills / knowledge.
• Experience of PQQ’s and RFP’s / Experience of tenders and pitch documents.
• CRM Experience.
• Client invoicing portal experience.
• Desirable
• Experience within real estate, construction, surveying or project management environments.
• Experience using project management or financial management systems.
• Understanding of project lifecycles and consultancy environments.
• Experience supporting fee earners and senior leadership teams.

Personal Attributes

• Highly proactive and self‑motivated.
• Professional and confident communicator.
• Collaborative team player with a positive attitude.
• Adaptable and resilient in a fast‑paced environment.
• Strong problem‑solving skills.
• Customer‑focused with a commitment to delivering excellent service.

Applicants must have the legal right to live and work in the UK at the time of application. Unfortunately, Colliers is unable to offer visa sponsorship for this position.

Additional Information

• Why Join Colliers UK?
• Accelerate your career – Colliers is committed to developing its people through structured career progression, learning opportunities, professional qualifications, and internal mobility.
• Enterprising culture – Employees are empowered to think differently, take ownership, and make decisions that drive success. Innovation and entrepreneurship are central to the Colliers culture.
• Collaborative environment – Teams work closely across service lines and geographies, creating opportunities to learn from industry experts and deliver exceptional outcomes for clients.
• Global business, local impact – As part of a global organisation with thousands of professionals worldwide, employees benefit from international expertise while working on projects that shape local communities.
• Strong focus on people and wellbeing – Colliers invests in its employees through competitive benefits, flexible working approaches, and a culture that supports individual success.
• Commitment to inclusion and diversity – The business actively promotes an inclusive culture where different perspectives are valued and encouraged.
• Make a difference – Through initiatives such as Colliers Gives, employees are encouraged to support local communities, with paid volunteering days and opportunities to contribute to charitable causes.