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- Tasks: Join us as an ATF Assistant, managing Tachograph installations and customer service.
- Company: Be part of a dynamic team at our Halifax ATF Test Centre, focused on vehicle testing.
- Benefits: Enjoy 28 days holiday, pension contributions, and potential overtime pay.
- Why this job: Gain hands-on experience in a busy workshop while exceeding customer expectations.
- Qualifications: Class B driving licence required; training for Tachograph skills provided.
- Other info: Standard hours are Monday to Friday, with opportunities for weekend work.
The predicted salary is between 24000 - 36000 £ per year.
Under the supervision of the ATF Foreman, you will ensure the commercial operation of the ATF LGV Test Centre and maximise the operational use of the test lane. Additionally, you will manage the Tachograph calibration bay, overseeing its commercial operation and performing installations and recalibrations of Tachograph units. This position will be both varied and busy as you will be involved in managing the reception area together with completing all customer service administration.
RESPONSIBILITIES
- Undertake the installation of/recalibration of Tachograph units, both analogue and digital (preferred, but training provided to the right candidate).
- Providing general administration for the workshop and assist with other workshop activities as and when required.
- Ensuring all customer expectations are met and exceeded by carrying out all work in line with their requirements, with any additional work authorised by the customer.
- Maximising ATF Inspectors’ efficiency via controlled management of the workshop booking diary, planning and managing workload, updating and closing job cards with notes and explanations added to ensure full understanding of the expenditure.
- Ensuring vehicles are present prior to scheduled MOT time slots, efficient operation of test bay/commercial use of ATF Inspector.
- Ensure preparation of vehicles undertaking MOT tests to ATF Inspectors’ requirements, allowing the test to be undertaken as quickly and efficiently as possible (including but not limited to loading/unloading of test weights onto vehicles via forklift truck, minor adjustments to lights, any other minor items/adjustments required and undertaking voluntary brake and light tests).
- Ensure effective cost control by using the best purchasing practices when ordering parts and managing all returns are dealt with in a timely manner.
QUALIFICATIONS / EXPERIENCE
- Holder of Class B driving licence essential; class C+E would be desirable.
- Experience in vocational assessments (formal assessment qualification preferred).
- Experience in installation of/re-calibration of Tachograph units, both analogue and digital (preferred, but training can be provided for ideal candidate).
- IT skills in Excel and Word.
- Forklift truck operator/license holder (training can be provided).
- Experience of working with third party suppliers such as garages, suppliers, insurance companies and licensing bodies.
- Demonstrate knowledge of the repair of ancillary equipment, electrical systems and basic fabrication.
LOCATION AND CONDITIONS
This role is based at our Halifax ATF Depot, with standard working hours from Monday to Friday 07:30 to 16:30. Overtime and weekend work may be required based on business demands. You’ll receive 28 days of holiday each year, including Bank Holidays and contributions to the company pension scheme are available, subject to certain conditions.
ATF Assistant / Tachograph Technician employer: Collett Holdings Limited
Contact Detail:
Collett Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ATF Assistant / Tachograph Technician
✨Tip Number 1
Familiarise yourself with the latest Tachograph technology and regulations. Understanding both analogue and digital systems will give you an edge, especially since training is available for the right candidate.
✨Tip Number 2
Showcase your customer service skills during any interactions. Since this role involves managing the reception area and customer administration, demonstrating a friendly and efficient approach can set you apart.
✨Tip Number 3
Highlight any experience you have with workshop management or scheduling. Being able to effectively manage workload and booking diaries is crucial for maximising efficiency in the test centre.
✨Tip Number 4
If you have a Class C+E driving licence or forklift truck experience, make sure to mention it. These qualifications are desirable and can significantly enhance your application.
We think you need these skills to ace ATF Assistant / Tachograph Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in Tachograph installation and recalibration. Include any IT skills, such as proficiency in Excel and Word, and mention your driving licence details.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Emphasise your customer service skills and your ability to manage workshop activities effectively.
Showcase Relevant Experience: In your application, provide examples of past experiences where you have successfully managed workloads or improved operational efficiency. This could include managing diaries or working with third-party suppliers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Collett Holdings Limited
✨Know Your Tachographs
Make sure you brush up on your knowledge of both analogue and digital tachograph units. Be prepared to discuss any experience you have with installations or recalibrations, as this will show your technical competence and readiness for the role.
✨Demonstrate Customer Service Skills
Since the role involves managing customer expectations, think of examples from your past experiences where you exceeded customer service expectations. This will highlight your ability to handle the reception area and administration effectively.
✨Familiarise Yourself with Workshop Operations
Understand the basics of workshop management, including how to efficiently manage a booking diary and workload. Being able to discuss how you would maximise efficiency in a busy environment will impress the interviewers.
✨Showcase Your IT Skills
As the job requires proficiency in Excel and Word, be ready to talk about your experience with these tools. You might even want to mention any specific projects where you used these skills to improve processes or outcomes.
