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- Tasks: Join our team to manage and support professional indemnity claims with a focus on customer service.
- Company: We are a dynamic company based in London, specializing in professional indemnity claims.
- Benefits: Enjoy a collaborative work environment and opportunities for professional growth.
- Why this job: This role offers hands-on experience in claims management and the chance to develop problem-solving skills.
- Qualifications: Experience in claims handling or administration is essential; knowledge of UK professional indemnity claims is a plus.
- Other info: Submit your CV to express your interest and start your journey with us!
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for a Claims Adjuster to join us, based within reach of our London office.
This customer facing role is to support our Professional indemnity claims team managing a portfolio of claims under a number of different delegate authority structures..
Duties will include but are not limited to:
- Handling of correspondence with insureds, brokers, insurers and claimants
- Preparation of defenses and assisting insured with letters where required
- Preparation of claim reports in relation to complex claims
- Establishing reserve estimates and updating reserve estimates as cases develop
The ideal candidate will have experience within the claims environment – as either a claims admin, adjuster or handler – excellent customer service skills and attention to detail, great problem-solving skills and some knowledge of UK professional indemnity claims, with experience in either construction or legal risk being preferable.
For more information and to show your interest, submit your CV and we will be in touch.
Claims Adjuster employer: Collegiate Management Services Ltd
Contact Detail:
Collegiate Management Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster
✨Tip Number 1
Familiarize yourself with the specific types of professional indemnity claims we handle. Understanding the nuances of these claims, especially in construction or legal risk, will give you an edge during the interview.
✨Tip Number 2
Brush up on your customer service skills. Since this is a customer-facing role, demonstrating your ability to communicate effectively and empathetically with clients will be crucial.
✨Tip Number 3
Prepare to discuss your problem-solving strategies. Think of examples from your past experience where you successfully navigated complex claims or resolved disputes, as this will showcase your capability in handling challenging situations.
✨Tip Number 4
Network with professionals in the claims industry. Engaging with others in the field can provide insights into current trends and challenges, which you can reference during your discussions with us.
We think you need these skills to ace Claims Adjuster
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Claims Adjuster. Familiarize yourself with the specific duties mentioned in the job description, such as handling correspondence and preparing claim reports.
Highlight Relevant Experience: In your CV, emphasize any previous experience you have in the claims environment, whether as a claims admin, adjuster, or handler. Be specific about your roles and achievements to demonstrate your suitability for the position.
Showcase Customer Service Skills: Since this is a customer-facing role, make sure to highlight your excellent customer service skills. Provide examples of how you've successfully managed client relationships or resolved issues in past positions.
Tailor Your Application: Customize your CV and any accompanying documents to reflect the requirements of the job. Mention your knowledge of UK professional indemnity claims and any relevant experience in construction or legal risk to stand out.
How to prepare for a job interview at Collegiate Management Services Ltd
✨Know Your Claims Basics
Make sure you brush up on your knowledge of UK professional indemnity claims. Familiarize yourself with common terms and processes, especially related to construction and legal risks, as this will show your understanding of the role.
✨Showcase Your Customer Service Skills
Since this is a customer-facing role, be prepared to discuss your previous experiences in providing excellent customer service. Share specific examples where you successfully resolved issues or improved client satisfaction.
✨Demonstrate Attention to Detail
Highlight your ability to manage complex claims and prepare detailed reports. Bring examples of how your attention to detail has positively impacted your work in the past, especially in handling correspondence and preparing defenses.
✨Problem-Solving Scenarios
Prepare for situational questions that assess your problem-solving skills. Think of instances where you faced challenges in claims management and how you approached them, focusing on your analytical thinking and decision-making process.
