At a Glance
- Tasks: Supervise poolside activities and ensure a safe, welcoming environment for all.
- Company: Join the award-winning Hertfordshire Sports Village team.
- Benefits: Free gym membership, training opportunities, and flexible working hours.
- Other info: Great progression pathways and a supportive team culture.
- Why this job: Make a splash in your career while helping others enjoy their time at the pool.
- Qualifications: Customer service experience and a willingness to gain lifeguard qualifications.
The predicted salary is between 25608 - 29556 £ per year.
Hertfordshire Sports Village is looking for motivated individuals to join our Operations Team as Duty Assistants/Lifeguards with a clear development pathway to progress to Senior Duty Assistant to Duty Team Leader and beyond. Whether you’re newly qualified, looking to take the next step, or already bring substantial leisure experience, we’d love to hear from you.
For the right candidate, we offer the opportunity to start directly at Senior or Duty Team Leader level. Successful candidates will join our dedicated team to prepare for and deliver bookings and events in our swimming pool, indoor/multi-use areas and outdoor facilities working as part of both the lifeguard team and duty manager team, being responsible for and leading shifts.
Why Join HSV?
- Proudly named one of Leisure & Hospitality’s 20 Best Companies to Work For, we’re committed to developing our people, living our WELCOMES values and creating a space where everyone thrives.
- You will be part of a friendly, supportive, and high-performing team that embraces our WELCOMES values, making HSV a great place to work and grow.
- You’ll receive full training and development support.
- Opportunities to gain additional qualifications (including NPLQ if needed).
- A structured progression pathway.
- Access to excellent staff benefits including free facility use, discounted membership for a nominated person, UH staff perks and more.
Your Development Pathway
- Structured training.
- Regular 1:1s and appraisals.
- Opportunities to gain new qualifications.
- A clear route to Senior and Duty Team Leader roles as your experience grows.
Staff Benefits
- Free Gym membership (+ discounted membership to a friend/family member).
- 1 hour of on shift exercise ‘Healthy Hour’.
- Annual performance related bonus.
- Unrivalled training and development opportunities.
- Access to University and Associated College courses.
- UNiDays, TOTUM and Galleria discount cards.
- Discounted travel on UNO buses.
- And much more.
Main duties and responsibilities
- Supervise poolside activity, perform water tests and ensure safe operation.
- Deliver excellent customer service and create a welcoming environment.
- Prepare and support events from national competitions to community sessions.
- Maintain high standards of cleanliness and operational readiness.
- Work closely with Duty Managers to ensure smooth daily operations.
- Lead and support shifts (Senior/Leader levels).
Skills and experience required
- Previous experience working within a customer facing role.
- Ability to build effective working relationships and be a team player.
- Ability to deliver exceptional customer service.
- Ability to work flexible and unsociable hours.
Qualifications required
- Current and up to date NPLQ or the ability to achieve in the first 3-6 months (internal training provided).
- Minimum of GCSE or equivalent qualifications including Maths and English Grade D/3 or above.
- For Senior/Team Leader posts: Appointments considered at Senior & Team Leader level will be dependent on significant and demonstrable skills and experience which align with the desirable criteria accompanied by the additional accountabilities and responsibilities stated.
This post is exempt under the Rehabilitation of Offenders Act 1974 as amended. The University requires that the successful applicant who is offered employment will be subject to a criminal record check from the Disclosure Barring Service before the appointment is confirmed. An Enhanced Disclosure will be required and this will include details of cautions, reprimands or final warnings, as well as convictions.
Successful applicants who have lived outside the UK, for 12 months or more (whether continuously or in total), in the last 10 years, will be required to produce a ‘Certificate of Good Character/Conduct’ from each of those countries.
Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.
Contact Details/Informal Enquiries: For an informal discussion about this exciting opportunity, please contact Matt Coleman email: m.coleman5@herts.ac.uk
Closing Date: 22 November 2026
Interview Date: 08 December 2026
Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document.
Lifeguard Duty Assistant in Hatfield employer: Colleges Sport Limited
Join RUMS Rugby, where you can immerse yourself in the rich history of the United Hospitals Cup and contribute to a vibrant university sports culture. We offer a supportive environment that values enthusiasm and teamwork, alongside opportunities for personal growth through coaching diverse skill levels. With competitive matches and a commitment to fostering respect and enjoyment in rugby, this part-time role is perfect for those looking to make a meaningful impact in the lives of student athletes.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard Duty Assistant in Hatfield
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Colleges Sport Limited. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Colleges Sport Limited. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Lifeguard Duty Assistant in Hatfield
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Colleges Sport Limited aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Colleges Sport Limited
✨Highlight Your Passion for Sports
When chatting with Colleges Sport Limited, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
