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- Tasks: Serve customers, manage stock, and keep the shop tidy while providing a friendly experience.
- Company: Join a supportive college environment that values work-life balance.
- Benefits: Enjoy generous leave, discounts, and well-being resources.
- Other info: Flexible hours and opportunities for training and development.
- Why this job: Make a difference in students' lives while gaining valuable retail experience.
- Qualifications: Retail experience and strong communication skills are essential.
Overview
Are you an experienced retail professional looking for a role with a real work-life balance? Are you looking to work in a supportive environment where you can actively make a difference in learners\’ lives? Then this could be the role for you
Job Title: Shop Assistant
Hours: 12.00 – 16.00 Monday to Friday, term time plus one week OR 08.30 – 13.00 Thursday and Friday, term time plus one week
Location: King\\\’s Lynn
Salary: £12.76 – £12.87 per hour (plus enhancement for annual leave) (£24,549 – £24,758 FTE)
Due to increased student numbers we are looking to recruit additional members to our College shop team. The College shop is the go-to hub for students and staff providing everything from course materials, stationary and snacks to College uniform. We are looking for friendly and committed individuals who have experience in a retail environment.
This role comes with full training and includes duties such as serving customers, stock-checking, re-stocking and ensuring the shop is clean and tidy. You must be a great communicator and be comfortable interacting with people of all ages and levels of seniority.
There is some flexibility in how the hours are spread, which can be agree with the most suitable candidate.
Responsibilities
- Serve customers
- Stock-checking
- Re-stocking
- Ensure the shop is clean and tidy
- Provide a friendly and helpful customer experience
Benefits
- Generous annual leave allowance of 30 days per year for support staff (Paid for part year contracts)
- Five College closure days
- Bank Holidays (pro-rata for part-time)
- Fee waivers on some College courses
- Contributory pension scheme with the Local Government Pension Scheme
- Discounts with local businesses
- Cycle to work scheme
- Well-being resources including a confidential Employee Assistance Programme and access to training and development
- Job share opportunities for the right candidates
How to apply
To apply online or to view all our current vacancies please visit www.cwa.ac.uk.
For further information specific to the role, or to arrange a visit please contact Jenny Quaif on jenny.quaif@cwa.ac.uk
Application timeline
Closing date for receipt of all applications midnight, Sunday 2 November 2025
Interviews are provisionally scheduled for Tuesday 11 November 2025 at our King\\\’s Lynn campus.
Notes
- Applicants are expected to ensure their applications are written in their own words.
- We reserve the right to use an AI checker on any application.
- Please note that all interviews are conducted face to face, we are unable to facilitate online interviews.
- CWA is a Disability Confident employer and offers a guaranteed interview scheme for disabled candidates who meet all of the essential criteria for a role. We encourage disclosure of disabilities and whether you wish to be considered under this scheme.
- CWA is committed to safeguarding and all staff appointments are subject to satisfactory references and enhanced DBS checks. You will be required to provide references and undertake an enhanced Disclosure and Barring Service Check as well as a barred list check. All shortlisted candidates will be subject to an online search.
- This post is exempt from the Rehabilitation of Offenders Act 1974 but Exceptions Order may apply.
Full details of our Safeguarding Child and Vulnerable Adult Protection policy can be found at Policies (cwa.ac.uk).
CWA reserves the right to close this vacancy early should sufficient suitably qualified applications be received prior to the closing date.
No agencies please
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Shop Assistant (Part-time, term time only) employer: College of West Anglia
Contact Detail:
College of West Anglia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Assistant (Part-time, term time only)
✨Tip Number 1
Get to know the College shop vibe! Pop in, chat with the current staff, and see how they interact with customers. This will give you a feel for the environment and help you tailor your approach during the interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle different types of customers. Being prepared to show off your communication skills can really set you apart when you meet the interviewers.
✨Tip Number 3
Show your enthusiasm for the role! When you apply through our website, make sure to express why you want to work in a supportive environment that makes a difference in learners' lives. Your passion can shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it’s a great way to reiterate your excitement about joining the team.
We think you need these skills to ace Shop Assistant (Part-time, term time only)
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to express your passion for retail and helping others.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail. Mention specific skills that align with the role, like customer service or stock management, to show us you’re a great fit!
Keep It Clear and Concise: We appreciate a well-structured application. Use clear language and keep your sentences short and to the point. This makes it easier for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at College of West Anglia
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shop Assistant. Familiarise yourself with tasks like serving customers, stock-checking, and maintaining a tidy shop. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
As a Shop Assistant, you'll be interacting with students and staff of all ages. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone – this will show you're the friendly and committed person they're looking for.
✨Dress the Part
Even though it's a retail position, first impressions matter! Dress smartly and appropriately for the interview. This shows that you take the opportunity seriously and are ready to represent the College shop well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.