At a Glance
- Tasks: Support learners and staff by maintaining equipment and providing guidance in a vibrant café environment.
- Company: Join a community-focused FE College with a thriving Hospitality team.
- Benefits: Enjoy generous leave, discounts, training opportunities, and a supportive work culture.
- Other info: Flexible hours with job share opportunities and a focus on staff well-being.
- Why this job: Make a real difference in learners' lives while developing your skills in hospitality.
- Qualifications: Level 2 qualification in a relevant subject and industry experience required.
The predicted salary is between 11545 - 11725 £ per year.
LOCATION: King's Lynn
HOURS: 18 per week, 40 weeks per year
SALARY: £11,545 - £11,725 (£25,749 - £26,149 FTE)
Due to continued growth in learner numbers and the success of our NOVUS café, we are looking for an additional TSO to join our team. You'll provide valuable support to our learners and teaching team by ensuring that stocks are well-maintained, equipment is ready for use, and provide advice and guidance to our learners.
The hours available are:
- Monday - 9:30-13:30
- Tuesday - 10:00-14:30
- Wednesday - 10:00-14:30
- Thursday - 10:00-14:30
A minimum of a level 2 qualification in a relevant subject and industry experience is required. English and maths at level 2, or the willingness to obtain them are also essential.
We are a successful, community-focused FE College based in the East of England. We have a thriving Hospitality team and in recent years, the department has grown from strength to strength. We offer an incredible training package and a chance to work within tight-knit and supportive teams.
BENEFITS
- Generous annual leave allowance of 30 days per year for support staff plus five College closure days plus Bank Holidays (pro-rata for part-time)
- Fee waivers on some College courses
- A contributory pension scheme with the Local Government Pension Scheme
- Discounts with local businesses
- Access to a cycle to work scheme
- Focus on staff well-being with access to a free and confidential Employee Assistance Programme
- Comprehensive training and development
Job share opportunities are available for the right candidates.
For further information specific to the role, or to arrange a visit please contact Aimee Jay on aimee.jay@cwa.ac.uk.
Closing date for receipt of all applications: midnight, Sunday 9 August 2026
Interviews are provisionally scheduled for w/c 17 August 2026
Applicants are expected to ensure their applications are written in their own words. We reserve the right to use an AI checker on any application. Please note that all interviews are conducted face to face; we are unable to facilitate online interviews.
CWA are a Disability Confident employer and offer a guaranteed interview scheme for disabled candidates who meet all of the essential criteria for a role. We would encourage you to disclose any disabilities and whether or not you wish to be considered under this scheme.
CWA is committed to safeguarding and all staff appointments are subject to satisfactory references and enhanced DBS checks. You will be required to provide references and undertake an enhanced Disclosure and Barring Service Check as well as a barred list check. All shortlisted candidates will be subject to an online search.
This post is exempt from the Rehabilitation of Offenders Act 1974 but Exceptions Order may apply. Full details of our Safeguarding Child and Vulnerable Adult Protection policy can be found at Policies (cwa.ac.uk).
CWA reserves the right to close this vacancy early should sufficient suitably qualified applications be received prior to the closing date. No agencies please.
Hospitality Technician (TSO) employer: College of West Anglia
As a Work Placement & Careers Coordinator at CWA in King's Lynn, you will join a supportive and inclusive work culture dedicated to empowering high needs learners. With generous annual leave, comprehensive training opportunities, and a commitment to equality and diversity, CWA stands out as an excellent employer that values the growth and well-being of its staff while fostering meaningful connections with local businesses to enhance student success.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Technician (TSO)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at College of West Anglia and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Technician (TSO)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at College of West Anglia that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at College of West Anglia.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at College of West Anglia get a sense of who you are beyond your experience!
How to prepare for a job interview at College of West Anglia
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at College of West Anglia and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
