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- Tasks: Be the friendly face of Coventry College, welcoming students and visitors.
- Company: Join a dynamic college committed to transforming lives through education.
- Benefits: Enjoy free parking, excellent pension, and discounts on travel and retail.
- Why this job: Make a real impact in a supportive environment while gaining valuable experience.
- Qualifications: Customer service experience and a positive attitude are essential.
- Other info: Part-time role with flexible hours, perfect for students!
The predicted salary is between 11900 - 12000 £ per year.
Location: Coventry, West Midlands
Contract Type: Temporary
Contract Length: 6 Months
Salary: £13,970 – 14,109 per annum
Posted: 4th February 2026
Start Date: As Soon As Possible
Expires: 20th February 2026 11:59 PM
Coventry College is a dynamic Further Education provider at the heart of the city, offering high-quality vocational, technical, and professional education to learners of all ages, from Entry Level to Higher Education. Since forming in 2017, we’ve been committed to helping individuals transform their lives and supporting businesses to grow—strengthening the communities we serve. Our ambition is to help young people and adults to aspire to change their lives and those of their families. Through strong partnerships and a responsive, inclusive curriculum, we strive to deliver excellence in teaching and learning that evolves with industry needs and puts learners and employers in the best position for success. Recent investments in facilities, including electric vehicle tech, construction, and digital skills, ensure we stay at the cutting edge of industry needs.
About the Role
We are looking for a motivated and professional individual to join our team in a key business support role. You will play an important part in helping the College run smoothly and efficiently, contributing to the overall learner and staff experience. Whether supporting students, staff, systems, or services, you’ll bring a positive approach and a strong focus on customer service, teamwork, and attention to detail. This is a great opportunity to be part of a dynamic, forward-thinking college where your skills and contribution are truly valued.
The College is looking to appoint a part-time Receptionist who will be responsible for providing an efficient and welcoming reception service for students, staff and visitors to the College. You will also be required to operate the College’s switchboard, postal services and to assist with other clerical duties. You must have experience of customer facing roles and ideally have reception, switchboard and/or clerical experience. The hours are Monday to Friday 08:00 to 13:00.
Requirements
- Minimum of Level 2 qualification, or equivalent competency, in Communication/Literacy and Numeracy/Maths or willingness to achieve in a specified timescale
- Experience of dealing with people in a customer facing environment
- Experience of reception and/or clerical experience
- Knowledge of computer systems
What we offer
- Free on-site parking, including EV charging points
- Excellent pension scheme with defined benefits (TPS)
- Access to continued professional development and training opportunities
- Employee Assistance Programme for health and wellbeing support
- Employee discount scheme offering savings on retail, travel, and more
- This role is eligible for Blue Light Card (BLC)
- On-site refectory serving a variety of food and drink options
- Discounted hair and beauty treatments at our in-house salon
- Staff recognition and award schemes celebrating your achievements
- A supportive, inclusive working environment
How to Apply
To apply, please complete our online application form, which is designed in accordance with Keeping Children Safe in Education statutory guidance. Please note that CVs will not be accepted. We do not accept unsolicited agency applications. We will contact preferred agencies if their support is required.
Applications close on Friday 20th February 2026.
We are actively committed to safeguarding and promoting the welfare of children, young people and any vulnerable groups within the College community. We value our diverse College community and are actively committed to promoting equality and diversity in all areas of College life. Applications are welcomed from all sections of the community. We expect all our staff and volunteers to share these commitments. As part of our shortlisting process you will be asked to complete a self-declaration of your criminal record or information which may make you unsuitable to work with children, in addition we carry out an online search to help identify any incidents or issues that have happened, and are publicly available online. The successful applicant will be required to complete an enhanced DBS check.
Receptionist in Coventry employer: College Group
Contact Detail:
College Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Coventry
✨Tip Number 1
Get to know the company! Research Coventry College and its values. When you walk in for your interview, show that you understand their mission and how you can contribute to it. This will make you stand out as a candidate who genuinely cares.
✨Tip Number 2
Practice your customer service skills! As a receptionist, you'll be the first point of contact. Role-play common scenarios with a friend or family member to boost your confidence. Remember, a friendly smile and a positive attitude go a long way!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. Choose an outfit that reflects the college's environment while still being comfortable for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds. It shows your enthusiasm for the role and reinforces your interest in joining the Coventry College team. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Receptionist in Coventry
Some tips for your application 🫡
Be Yourself: When filling out the application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your experiences make you a great fit.
Tailor Your Responses: Make sure to tailor your answers to match the job description. Highlight your customer service experience and any relevant skills that align with what we’re looking for in a Receptionist at Coventry College.
Proofread, Proofread, Proofread!: Before hitting that submit button, give your application a good once-over. Typos and errors can distract from your qualifications, so take the time to ensure everything is clear and professional.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s straightforward and ensures your application goes directly to us, making it easier for you to join our fantastic team.
How to prepare for a job interview at College Group
✨Know the College Inside Out
Before your interview, take some time to research Coventry College. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for students and visitors. Prepare examples from your past experiences where you've excelled in customer service. Highlight how you handled difficult situations or went above and beyond to assist someone.
✨Practice Common Interview Questions
Anticipate questions related to your experience in reception and clerical roles. Be ready to discuss your familiarity with switchboards and computer systems. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance reflects your seriousness about the role and your understanding of the professional environment at Coventry College.
