At a Glance
- Tasks: Provide a welcoming front of house service and administrative support for Learner Services.
- Company: Coventry College, a dynamic provider of vocational and professional education.
- Benefits: Free parking, generous leave, excellent pension, and health support.
- Other info: Inclusive environment with opportunities for professional development.
- Why this job: Join a supportive team making a real difference in learners' lives.
- Qualifications: Level 2 qualification in Maths and English, relevant professional qualification.
The predicted salary is between 26178 - 27631 £ per year.
Employer: Coventry College
Location: Coventry, West Midlands
Contract Type: Permanent
Hours: Full Time
Salary: £26,178 to £27,631
Posted: 9th July 2026
Expires: 24th July
Start Date: As Soon As Possible
Job Reference: CovCollege0245
Location: 50 Swanswell Street, Coventry, CV1 5DG
Contract Type: Full-Time, Permanent
Hours per Week: 37 per week
Working Pattern: Monday – Thursday 8:30am – 4:30pm and Friday 8:30am – 4:30pm
Salary: £26,178 to £27,631 per annum (dependent on qualifications and experience)
About Us
Coventry College is a dynamic Further Education provider at the heart of the city, offering high-quality vocational, technical, and professional education to learners of all ages, from Entry Level to Higher Education. Since forming in 2017, we’ve been committed to helping individuals transform their lives and supporting businesses to grow—strengthening the communities we serve. Our ambition is to help young people and adults to aspire to change their lives and those of their families. Through strong partnerships and a responsive, inclusive curriculum, we strive to deliver excellence in teaching and learning that evolves with industry needs and puts learners and employers in the best position for success. Recent investments in facilities, including electric vehicle tech, construction, and digital skills, ensure we stay at the cutting edge of industry needs.
About the Role
To provide a welcoming, professional and effective front of house service for the Learner Services department. To work as part of a team to provide a high-quality customer focused centralised Learner Services function across the department. To provide administrative support for the Learner Services department.
Requirements
- Must-Have:
- Hold a minimum of Level 2 qualification in Maths and English
- Possess a relevant professional qualification
- Appropriate qualification in the field of expertise e.g. Multi-Agency Working etc.
- Evidence of directly relevant training and development activities/updating (in addition to College training days)
- Experience of working with a wide range of agencies and or stakeholders
What we offer
- Free on-site parking, including EV charging points
- Excellent pension scheme with defined benefits (TPS)
- Generous annual leave entitlement – 34 days plus statutory bank holidays
- Access to continued professional development and training opportunities
- Employee Assistance Programme for health and wellbeing support
- Employee discount scheme offering savings on retail, travel, and more
- This role is eligible for Blue Light Card (BLC)
- On-site refectory serving a variety of food and drink options
- Discounted hair and beauty treatments at our in-house salon
- Staff recognition and award schemes celebrating your achievements
- A supportive, inclusive working environment
How to Apply
To apply, please complete our online application form, which is designed in accordance with Keeping Children Safe in Education statutory guidance. Please note that CVs will not be accepted. We do not accept unsolicited agency applications. We will contact preferred agencies if their support is required.
Safeguarding
We are actively committed to safeguarding and promoting the welfare of children, young people and any vulnerable groups within the College community. We value our diverse College community and are actively committed to promoting equality and diversity in all areas of college life and expect all staff and volunteers to share this commitment. As part of our shortlisting process, you will be asked to complete a self-declaration of your criminal record or information which may make you unsuitable to work with children, in addition we carry out an online search to help identify any incidents or issues that have happened, and are publicly available online. The successful applicant will be required to complete an enhanced DBS check.
Learner Services Administrator in Coventry employer: College Group
Coventry College is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee growth and development. With access to continued professional development, excellent pension schemes, and a range of employee benefits, including free on-site parking and health and wellbeing support, staff are empowered to thrive both personally and professionally. Located in the heart of Coventry, this dynamic Further Education provider is dedicated to transforming lives and shaping the future workforce, making it an ideal place for passionate educators to inspire the next generation.
StudySmarter Expert Advice🤫
We think this is how you could land Learner Services Administrator in Coventry
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like College Group looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Learner Services Administrator at College Group, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Learner Services Administrator in Coventry
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at College Group, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of College Group and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at College Group
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that College Group might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at College Group.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
