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- Tasks: Lead a dynamic team in managing operations at our London Receiving Center.
- Company: Join Collectors, a leader in innovative technology for collectors worldwide.
- Benefits: Competitive salary, growth opportunities, and a collaborative work environment.
- Other info: Onsite role, 4 days a week, in a fast-paced, international setting.
- Why this job: Make an impact in the collectibles industry while leading a passionate team.
- Qualifications: 5+ years of business leadership experience with P&L responsibility.
The predicted salary is between 60000 - 80000 £ per year.
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.
As Territory Manager for PSA UK, you will have responsibility for our London Receiving Center. You will head and scale a team of approximately 15 people on the ground, own the day-to-day operations, and carry P&L responsibility for the site. This is a hands-on leadership role for an entrepreneurial operator who has successfully built, run, and scaled businesses or business units before. You will be responsible for building a high-performing local team, ensuring operational excellence, and driving sustainable growth — while operating within a highly collaborative, international organization.
You will report directly to the General Manager, Europe, and work closely with European and US-based leadership teams across Operations, Product, Marketing & Finance.
Onsite Requirement:This role requires you to be onsite in the office 4 days per week.
What You’ll Do- Accountable for a team of 15+ employees across operations, customer intake, logistics, and support functions
- Hold full P&L responsibility, including budgeting, cost control, forecasting, and performance tracking
- Ensure efficient, scalable, and compliant receiving, processing, and outbound workflows
- Build and maintain a strong performance culture focused on quality, speed, customer satisfaction, and continuous improvement
- Hire, onboard, and develop talent as the operation scales
- Work closely with the Marketing Manager, UK & Operations Lead to support growth initiatives, campaigns, and local partnerships
- Collaborate with US and European teams to align on standards, processes, systems, and best practices
- Act as the senior on-site leader and key point of contact for internal stakeholders, partners, and vendors
- Ensure compliance with local regulations, customs processes, and company policies
- Support Operations by identifying operational risks and proactively implement mitigation plans
- Proven business leader with experience running and scaling a business, site, or business unit — ideally as a founder, owner, general manager with 5+ years of experience
- Demonstrated P&L ownership, with a clear understanding of cost structures, margins, and operational leverage
- Comfortable operating in a fast-paced, growth-oriented, and sometimes ambiguous environment
- Hands-on, pragmatic, and execution-focused — able to balance strategy with day-to-day operations
- Strong understanding of how to build processes, structure teams, and scale operations sustainably
- Experience working in international or cross-cultural environments
- Excellent communication and stakeholder management skills
- Background in logistics, operations, e-commerce, marketplaces, collectibles, or regulated environments is a plus
- Knowledge of the trading card or collectibles ecosystem is a strong advantage, but not required
- Must be authorized to work in the United Kingdom
- Fluent in English
Territory Manager, PSA UK in London employer: Collectors Universe Inc.
Contact Detail:
Collectors Universe Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Territory Manager, PSA UK in London
✨Tip Number 1
Get to know the company inside out! Research Collectors, their mission, and their services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family. This will help you get comfortable speaking about your experience and how it aligns with the Territory Manager role, especially around P&L responsibility and team leadership.
✨Tip Number 3
Be ready to showcase your leadership style! Think about examples from your past where you've built and scaled teams. Highlight your hands-on approach and how you foster a performance culture, as this is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at Collectors.
We think you need these skills to ace Territory Manager, PSA UK in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Territory Manager role. Highlight your experience in running and scaling businesses, especially if you've got a background in logistics or operations. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about collectibles and how you can contribute to our team. Be genuine and let your personality come through – we love that!
Showcase Your Leadership Skills: As a hands-on leader, it's crucial to demonstrate your ability to build and manage teams. Share specific examples of how you've developed talent and fostered a performance culture in your previous roles. We’re all about collaboration here!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Collectors Universe Inc.
✨Know Your Numbers
As a Territory Manager, you'll be responsible for P&L. Brush up on your financial knowledge and be ready to discuss how you've managed budgets and forecasts in the past. This shows you understand the business side of operations.
✨Showcase Your Leadership Style
Prepare examples of how you've built and scaled teams before. Think about specific challenges you faced and how you overcame them. This will demonstrate your hands-on leadership approach and ability to foster a high-performance culture.
✨Understand the Collectibles Ecosystem
Even if you're not an expert in trading cards or collectibles, do some research! Familiarise yourself with the industry trends and challenges. This will help you connect with the interviewers and show your genuine interest in the role.
✨Be Ready for Collaboration
This role involves working closely with various teams across Europe and the US. Prepare to discuss how you've successfully collaborated in cross-cultural environments before. Highlight your communication skills and adaptability to different working styles.