At a Glance
- Tasks: Lead a team, train new Baristas, and maintain high coffee standards.
- Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences.
- Benefits: Enjoy 50% off food and drinks, a matched pension scheme, and financial support.
- Why this job: Be part of a diverse culture that values your individuality and community impact.
- Qualifications: Looking for trustworthy leaders eager to learn and innovate.
- Other info: Quick application process with AI chat for a casual experience.
Team Leader (Barista Maestro)
At Costa Coffee, we are what we craft. It\’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
So, why Costa?
Starting pay £12.93 – £13.93 per hour, rising with training to £13.43 – £14.43 (dependent on store location)
We\’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to 10%
- The Costa Financial Support Fund, supporting team members facing unexpected financial pressures
- Explore even more of our perks here: https://bit.ly/costaperks
We are passionate about being a great place to work, where you can bring your true self. We support diversity, equity, and inclusion, and work with our teams to shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.
While we are a global brand, we haven\’t forgotten our roots. Our Costa Foundation and community initiatives allow you to help change lives in coffee-growing communities and support your local community too.
What You\’ll Do
Being a Team Leader is more than just leading; it\’s about stepping up. Your responsibilities include:
- Creating smooth shifts even during busy periods
- Training and accrediting new Baristas
- Driving success for your team
- Innovating with new recipes to energize your team
- Maintaining high standards, from excellent espressos to coffee excellence scores
Who You Are
We value your unique qualities:
- An example setter, trustworthy to keep everything running smoothly
- A leader, eager to take on new responsibilities
- A learner, ready to turn knowledge into innovative ideas
When you apply, you\’ll have a quick, casual chat via Sapia.ai, answering simple questions anytime, anywhere. This AI tool helps us assess key traits and skills fairly by comparing your responses to the role requirements. Human review will always be involved in your application process. Need adjustments? Email us.
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Team Leader employer: Collateral Resources Inc.
Contact Detail:
Collateral Resources Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the casual chat and demonstrate that you're a great fit for the team.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Think of specific examples where you've driven success or innovated in a fast-paced environment, as this will resonate well with the role of Team Leader.
✨Tip Number 3
Show your passion for coffee and customer service. Be ready to share your favourite coffee recipes or experiences that highlight your dedication to quality and customer satisfaction, which are key aspects of the Team Leader position.
✨Tip Number 4
Utilise the Sapia.ai tool effectively by being authentic and honest in your responses. This AI assessment is designed to gauge your fit for the role, so let your personality shine through while answering the questions.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities Costa Coffee is looking for in a Team Leader. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV showcases relevant experience, particularly in leadership roles or customer service. Highlight any achievements that demonstrate your ability to drive team success and maintain high standards.
Write a Compelling Cover Letter: Use your cover letter to express your passion for coffee and leadership. Mention specific examples of how you've created smooth operations in previous roles and how you embody the values of Costa Coffee.
Prepare for the AI Chat: Familiarise yourself with the Sapia.ai tool that will assess your traits and skills. Think about how you can convey your leadership style and problem-solving abilities through the simple questions you'll be asked.
How to prepare for a job interview at Collateral Resources Inc.
✨Show Your Passion for Coffee
As a Team Leader at Costa Coffee, it's essential to demonstrate your love for coffee and the craft behind it. Share your experiences with different coffee blends and how you can inspire your team to create memorable moments for customers.
✨Highlight Leadership Skills
Emphasise your leadership qualities during the interview. Discuss specific examples where you've successfully led a team, managed busy shifts, or trained new staff. This will show that you're ready to step up and take on the responsibilities of a Team Leader.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about how you would manage a busy shift or resolve conflicts within your team, and be ready to share your thought process.
✨Align with Company Values
Costa Coffee values diversity, equity, and inclusion, so make sure to align your answers with these principles. Discuss how you can contribute to a positive team culture and support the company's mission of making a difference in the community.