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For Companies At a Glance
- Tasks: Lead a team, train new Baristas, and ensure smooth operations during busy shifts.
- Company: Costa Coffee is a global brand dedicated to crafting memorable coffee experiences.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Join a diverse team that values your individuality and supports community initiatives.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
- Other info: Start with a casual chat via AI to assess your fit for the role.
Team Leader (Barista Maestro)
At Costa Coffee, we are what we craft. It\’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
Why Costa?
Starting pay £12.93 £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location).
We\’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- And thats not all. Explore even more of our perks here: https://bit.ly/costaperks
We\’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we havent forgotten our roots. Thats where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What Youll Do
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who You Are
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, youll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the roles requirements. Dont worry there will always be human involvement in the review of your responses and in making the final hiring decision.
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Team Leader employer: Collateral Resources Inc.
Contact Detail:
Collateral Resources Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples that highlight your ability to motivate and train others.
✨Tip Number 3
Showcase your passion for coffee and customer service. Being able to articulate why you love working in the coffee industry and how you can enhance customer experiences will set you apart from other candidates.
✨Tip Number 4
Be ready for the AI-powered chat assessment. Familiarise yourself with common interview questions and practice answering them in a concise and engaging manner, as this will help you feel more comfortable during the initial screening.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Costa Coffee. Familiarise yourself with their values and what they expect from a leader in their team.
Tailor Your CV: Highlight your leadership experience and any relevant skills that align with the job description. Use specific examples to demonstrate how you've successfully led teams or managed busy shifts in the past.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee specifically and how you embody their values such as 'Disciplined to Deliver' and 'Win with Warmth'.
Prepare for the AI Chat: Since the application starts with a chat via Sapia.ai, think about the key traits and skills required for the role. Prepare to answer questions that showcase your leadership abilities and how you handle challenges in a fast-paced environment.
How to prepare for a job interview at Collateral Resources Inc.
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for the beverage and how it connects to your desire to work at Costa Coffee.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, handled challenges, and motivated others to achieve their best.
✨Emphasise Customer Service Excellence
Costa Coffee prides itself on delivering memorable moments for customers. Be ready to discuss how you would ensure high standards of customer service and share any relevant experiences where you went above and beyond for a customer.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle busy periods. Think about how you would manage a hectic shift or train a new Barista, and be prepared to articulate your thought process clearly.
