Team Leader

Team Leader

Sittingbourne Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team, craft delicious coffee, and create memorable experiences for customers.
  • Company: Join Costa Coffee, a global brand with a passion for quality and community.
  • Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support.
  • Why this job: Be a part of a vibrant team and make a real impact in your community.
  • Qualifications: Leadership skills and a passion for coffee and customer service.
  • Other info: Flexible shifts and opportunities for personal growth in a supportive environment.

Team Leader (Barista Maestro)

At Costa Coffee, we are what we craft. It\’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

Why Costa?

Starting pay £12.93 £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location).

We\’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10%
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
  • And thats not all. Explore even more of our perks here: https://bit.ly/costaperks

We\’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we havent forgotten our roots. Thats where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What Youll Do

  • Creating smooth shifts even in busy periods
  • Training and accrediting new Baristas
  • Stirring up success for yourself and your team
  • Crafting new recipes to energise your team
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who You Are

  • An example setter, someone we can put our trust in to keep everything running smoothly
  • A leader, ready to take on new responsibilities within the team
  • A learner, who can turn their knowledge into steaming hot ideas

When you apply, youll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the roles requirements. Dont worry there will always be human involvement in the review of your responses and in making the final hiring decision.

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Team Leader employer: Collateral Resources Inc.

At Costa Coffee, we pride ourselves on being a fantastic employer, offering competitive pay and a range of benefits including a generous pension scheme and financial support for our team members. Our vibrant work culture fosters diversity and inclusion, encouraging personal growth and the opportunity to make a positive impact in both our communities and coffee-growing regions. Join us as a Team Leader and be part of a global brand that values your contributions and supports your journey towards success.
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Contact Detail:

Collateral Resources Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Get to know the company vibe! Before your interview, check out Costa Coffee's social media and website. This will help you understand their culture and values, so you can show how you fit right in.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.

✨Tip Number 3

Show off your leadership skills! Think of examples from your past where you’ve led a team or solved a problem. Be ready to share these stories during your chat to demonstrate you’re the Team Leader they need.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest roles and perks we offer at Costa Coffee.

We think you need these skills to ace Team Leader

Leadership
Team Management
Training and Development
Customer Service
Time Management
Recipe Development
Problem-Solving
Communication Skills
Adaptability
Attention to Detail
Ability to Work Under Pressure
Trustworthiness
Creativity

Some tips for your application 🫡

Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our Costa family.

Tailor Your Responses: Make sure to align your answers with the job description. Highlight your leadership skills and any experience that relates to creating smooth shifts or training new team members. This helps us see how you fit into our coffee culture!

Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point quickly. This makes it easier for us to understand your qualifications and why you’d be a great Team Leader.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our perks!

How to prepare for a job interview at Collateral Resources Inc.

✨Know Your Coffee

As a Team Leader at Costa Coffee, it's essential to have a solid understanding of coffee and the craft behind it. Brush up on different coffee types, brewing methods, and the importance of quality. This knowledge will not only impress your interviewers but also show your passion for the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about times when you trained new staff or handled busy shifts. Highlight your ability to motivate others and maintain high standards, as these are key traits they’re looking for in a Team Leader.

✨Emphasise Your Adaptability

Costa Coffee thrives in a fast-paced environment, so be ready to discuss how you handle pressure and adapt to changing situations. Share specific instances where you’ve managed busy periods or resolved conflicts within a team, showcasing your problem-solving skills.

✨Align with Their Values

Familiarise yourself with Costa Coffee's values like 'Disciplined to Deliver' and 'Win with Warmth'. During the interview, relate your personal values and experiences to theirs. This alignment will demonstrate that you’re not just a fit for the role, but also for their company culture.

Team Leader
Collateral Resources Inc.
Location: Sittingbourne

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