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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional coffee experiences and drive store success.
- Company: Join an award-winning franchise of Costa Coffee with a supportive culture.
- Benefits: Enjoy competitive salary, free lunch, discounts, and tailored leadership training.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Previous management experience and a passion for coaching high-performing teams.
- Other info: Celebrate achievements and enjoy performance bonuses as you grow your career.
The predicted salary is between 31590 - 31590 ÂŁ per year.
Join to apply for the Costa Store Manager - Area Support Role at Collateral Resources Inc. Salary: £31,590 per annum. Are you a motivated leader with a passion for people and a love for exceptional coffee? If you’re ready to take the next big step in your career, we have the opportunity for you.
Who We Are
We’re an award-winning franchise representing the nation’s favourite coffee brand, Costa Coffee, for over 11 years. Our teams are at the heart of everything we do, from crafting the perfect flat white to creating a positive impact in the communities we serve. Joining Scoffs means joining a network of supportive, passionate people who care about quality, team spirit, and continuous improvement.
The Role: Store Manager
As Store Manager, you’ll be the driving force behind your store’s success, setting the tone, coaching your team, and ensuring every customer receives an unbeatable Costa experience. You’ll lead from the front and take full ownership of your store’s performance, people, and day-to-day operations.
Your Key Responsibilities
- Lead and inspire a team of Baristas, Barista Maestros, and Assistant Managers
- Deliver an exceptional customer experience while upholding brand standards
- Manage store performance and drive key metrics including sales, customer satisfaction, and team engagement
- Ensure operational excellence, including compliance, cleanliness, and health & safety
- Recruit, onboard, and develop your team with clear growth plans
- Drive commercial success through smart decision‑making and team motivation
- Launch seasonal campaigns and ensure flawless execution on the shop floor
What You’ll Bring
- Previous management experience in retail, hospitality, or a similar customer‑facing role
- A passion for people development, coaching, and leading high‑performing teams
- Strong commercial acumen with a results‑driven mindset
- Excellent communication and organisational skills
- Full flexibility with working hours and a proactive attitude
- A hands‑on leadership style and a love for great coffee
Benefits
- Instant Perks with Boostworks: Access exclusive discounts and team rewards from day one
- Employee Assistance Programme (Life & Progress): Free, confidential support
- Wagestream: Gain real‑time access to your earnings, budgeting tools, and smart savings
- Company Pension Scheme: Secure your future with long‑term financial security
- Yuzu Training: Develop your skills with tailored leadership training and qualifications
- Free Lunch & Drinks Every Shift: Enjoy lunch and handcrafted drinks on the house
- Discounts for yourself off shift and on‑shift: Go beyond perks
- Loyalty Pays Off: Get recognised through long‑service awards as you grow your career
- Celebrate Achievements: From day one to key milestones, we make every achievement count
- Team Wins = Bonus Time: Hit your targets and share in store‑wide performance bonuses
Ready to lead a store, inspire a team, and deliver greatness? If you’re a passionate, results‑driven leader with a heart for people and a head for business, we’d love to hear from you. Click the link below to apply and take the next step in your journey with Scoffs Group today.
Costa Store Manager - Area Support Role Copy in Norwich employer: Collateral Resources Inc.
Contact Detail:
Collateral Resources Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Store Manager - Area Support Role Copy in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and retail industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to store management. Think about how you’d handle team dynamics, customer service challenges, and operational issues.
✨Tip Number 3
Show your passion for coffee and people during interviews! Share stories that highlight your leadership style and how you’ve motivated teams in the past. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Costa Store Manager - Area Support Role Copy in Norwich
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences that highlight your enthusiasm for the brand and how you can bring that passion to the team.
Highlight Your Leadership Skills: Make sure to showcase your previous management experience. We want to see how you've inspired teams and driven performance in fast-paced environments, so don’t hold back on those examples!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Scoffs Group!
How to prepare for a job interview at Collateral Resources Inc.
✨Know Your Coffee
As a potential Store Manager, it's crucial to have a solid understanding of coffee and the Costa brand. Brush up on different coffee types, brewing methods, and what makes Costa unique. This knowledge will not only impress your interviewers but also show your passion for the product.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you inspire and develop your team. Think of specific examples where you've successfully coached team members or improved performance. This will demonstrate your ability to lead effectively in a fast-paced environment.
✨Understand Key Metrics
Familiarise yourself with key performance indicators relevant to retail management, such as sales figures, customer satisfaction scores, and team engagement metrics. Be ready to discuss how you would drive these metrics in your role, showcasing your commercial acumen.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
