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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive store performance.
- Company: Join Scoffs Group, the UK's largest Costa Coffee franchise with a people-first culture.
- Benefits: Enjoy competitive salary, free lunch, discounts, and tailored leadership training.
- Why this job: Inspire your team and make a real impact in a fast-paced coffee environment.
- Qualifications: Previous management experience and a passion for coaching and development.
- Other info: Be part of a supportive network with excellent career growth opportunities.
The predicted salary is between 31590 - 31590 ÂŁ per year.
Lead With Purpose: Become a Store Manager at Scoffs Group
Salary of ÂŁ31,590
The UK’s Largest Costa Coffee Franchise
Are you a motivated leader with a passion for people and a love for exceptional coffee? If you’re ready to take the next big step in your career, we have the opportunity for you. At Scoffs Group, we’re proud to be the largest Costa Coffee franchise in the UK, and we’re looking for a driven, people‑first Store Manager to lead from the front and inspire their team to deliver unforgettable customer experiences every day.
Who We Are
We’re an award‑winning franchise, representing the nation’s favourite coffee brand, Costa Coffee, for over 11 years running. Our teams are at the heart of everything we do—from crafting the perfect flat white to creating a positive impact in the communities we serve. Joining Scoffs means joining a network of supportive, passionate people who care about quality, team spirit, and continuous improvement.
The Role: Store Manager
As Store Manager, you’ll be the driving force behind your store’s success, setting the tone, coaching your team, and ensuring every customer receives an unbeatable Costa experience. You’ll lead from the front and take full ownership of your store’s performance, people, and day‑to‑day operations.
Your Key Responsibilities Will Include:
- Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers
- Delivering an exceptional customer experience while upholding brand standards
- Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement
- Ensuring operational excellence, including compliance, cleanliness, and health & safety
- Recruiting, onboarding, and developing your team with clear growth plans
- Driving commercial success through smart decision‑making and team motivation
- Launching seasonal campaigns and ensuring flawless execution on the shop floor
What You’ll Bring
We’re looking for a dynamic and experienced leader who thrives in a fast‑paced environment and understands how to balance people, performance, and operational excellence.
To Be Successful In This Role, you’ll Need:
- Previous management experience in retail, hospitality, or a similar customer‑facing role
- A passion for people development, coaching, and leading high‑performing teams
- Strong commercial acumen with a results‑driven mindset
- Excellent communication and organisational skills
- Full flexibility with working hours and a proactive attitude
- A hands‑on leadership style and a love for great coffee
The Perks of Being Part of Scoffs Benefits:
- Instant Perks with Boostworks Access: exclusive discounts and team rewards from day one
- We’ve Got Your Back: free, confidential support through our Employee Assistance Programme (Life & Progress)
- Wagestream Access: gain real‑time access to your earnings, budgeting tools, and smart savings
- Secure Your Future: join our Company Pension Scheme and build long‑term financial security
- Learn While You Lead: develop your skills with tailored leadership training and qualifications via Yuzu Training
- Free Lunch & Drinks: every shift, enjoy lunch and handcrafted drinks on the house
- Perks That Go Beyond: get discounts for yourself on and off shift!
- Loyalty Pays Off: get recognised through long service awards as you grow your career with us
- We Celebrate You: from day one to key milestones, we make every achievement count
- Team Wins = Bonus Time: hit your targets and share in store‑wide performance bonuses
Ready to Lead a Store, Inspire a Team, and Deliver Greatness? If you’re a passionate, results‑driven leader with a heart for people and a head for business, we would love to hear from you. Click the link below to apply and take the next step in your journey with Scoffs Group today.
Costa Store Manager - Area Support Role Copy employer: Collateral Resources Inc.
Contact Detail:
Collateral Resources Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Store Manager - Area Support Role Copy
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Scoffs Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with leading teams and delivering exceptional customer service. We want to see your passion shine through!
✨Tip Number 3
Show off your leadership style! During interviews, share specific examples of how you've motivated teams or improved performance in previous roles. We love hearing about real-life successes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Scoffs family!
We think you need these skills to ace Costa Store Manager - Area Support Role Copy
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences that highlight your enthusiasm for the brand and how you can inspire your team to deliver that perfect cup every time.
Highlight Your Leadership Skills: We want to see how you lead! Use your application to showcase your previous management experience and how you've motivated teams in fast-paced environments. Give us examples of how you've driven performance and created a positive atmosphere.
Be Results-Driven: Make sure to mention your commercial acumen and results-driven mindset. Talk about specific metrics you've improved in past roles, whether it's sales, customer satisfaction, or team engagement. Numbers speak volumes!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We’re excited to see what you bring to the table!
How to prepare for a job interview at Collateral Resources Inc.
✨Know Your Coffee
As a potential Store Manager at Scoffs Group, it's essential to have a solid understanding of coffee and the Costa brand. Brush up on different coffee types, brewing methods, and what makes Costa unique. This knowledge will not only impress your interviewers but also show your passion for the product.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you inspire teams. Think of specific examples where you've successfully coached or developed team members. Highlighting your hands-on leadership style will resonate well with the people-first ethos of Scoffs Group.
✨Understand Key Metrics
Familiarise yourself with key performance indicators relevant to retail management, such as sales figures, customer satisfaction scores, and team engagement metrics. Be ready to discuss how you've driven these metrics in previous roles and how you plan to do so at Scoffs Group.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if Scoffs Group is the right fit for you.