Team Leader in Birmingham

Team Leader in Birmingham

Birmingham Full-Time 12 - 14 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of baristas, craft delicious coffee, and create memorable customer experiences.
  • Company: Join Costa Coffee, a global brand with a passion for quality and community.
  • Benefits: Starting pay £12.93-£14.43, 50% food and drink discount, and a matched pension scheme.
  • Why this job: Be a part of a vibrant team and make a real impact in your community.
  • Qualifications: Leadership skills and a passion for coffee and customer service.
  • Other info: Enjoy a dynamic work environment with opportunities for personal growth and development.

The predicted salary is between 12 - 14 £ per hour.

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

Starting pay £12.93 - £13.93 per hour, rising with training to £13.43-£14.43 (dependant on store location).

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10%
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven't forgotten our roots. That's where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What You'll Do

  • Creating smooth shifts even in busy periods
  • Training and accrediting new Baristas
  • Stirring up success for yourself and your team
  • Crafting new recipes to energise your team
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who You Are

  • An example setter, someone we can put our trust in to keep everything running smoothly
  • A leader, ready to take on new responsibilities within the team
  • A learner, who can turn their knowledge into steaming hot ideas

When you apply, you'll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role's requirements. Don't worry there will always be human involvement in the review of your responses and in making the final hiring decision.

Team Leader in Birmingham employer: Collateral Resources Inc.

At Costa Coffee, we pride ourselves on being a fantastic employer that values diversity, equity, and inclusion while fostering a vibrant work culture. With competitive pay, generous benefits like a 50% discount on food and drinks, and opportunities for personal growth through training and development, we empower our Team Leaders to craft memorable experiences for our customers and make a positive impact in their communities. Join us in blending passion with purpose at our welcoming locations, where your contributions truly matter.
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Contact Detail:

Collateral Resources Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader in Birmingham

✨Tip Number 1

Get to know Costa Coffee inside out! Familiarise yourself with their values and culture. When you chat with us, show how your personal style aligns with our passion for progress and community.

✨Tip Number 2

Practice makes perfect! Before your casual chat, think about examples from your past that showcase your leadership skills and ability to handle busy shifts. We love hearing about real experiences!

✨Tip Number 3

Be yourself! We want to see the real you during the interview process. Don’t be afraid to share your ideas on crafting new recipes or energising your team – we’re all about creativity and innovation!

✨Tip Number 4

Apply through our website! It’s the best way to get your application in front of us. Plus, you’ll have access to all the perks we offer, like discounts and the chance to make a difference in communities.

We think you need these skills to ace Team Leader in Birmingham

Leadership
Training and Development
Team Management
Customer Service
Recipe Development
Time Management
Attention to Detail
Problem-Solving
Communication Skills
Adaptability
Ability to Work Under Pressure
Trustworthiness
Passion for Coffee

Some tips for your application 🫡

Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring your own flair to the team.

Tailor Your Application: Make sure to customise your application to match the role of Team Leader. Highlight your leadership skills and any experience you have in training or mentoring others. Show us why you're the perfect fit for Costa!

Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get straight to the point. This helps us quickly see your strengths and how they align with our values.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick – just a few clicks and you’re on your way to joining our coffee-loving team!

How to prepare for a job interview at Collateral Resources Inc.

✨Know Your Coffee

As a Team Leader at Costa Coffee, it's essential to have a solid understanding of coffee and the craft behind it. Brush up on different coffee beans, brewing methods, and the art of crafting the perfect espresso. This knowledge will not only impress your interviewers but also show your passion for the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about times when you trained new staff or handled busy shifts. Highlight your ability to motivate others and maintain high standards, as these are key qualities they’re looking for in a Team Leader.

✨Embrace Costa's Values

Familiarise yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be ready to discuss how you embody these values in your work and how you can contribute to their culture.

✨Prepare for the Casual Chat

The initial chat via Sapia.ai is designed to assess your traits and skills. Treat it like a friendly conversation rather than a formal interview. Be genuine, answer honestly, and let your personality shine through. Remember, this is just the first step in showcasing who you are!

Team Leader in Birmingham
Collateral Resources Inc.
Location: Birmingham

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