At a Glance
- Tasks: Plan and optimise skip truck operations for maximum efficiency and customer satisfaction.
- Company: Join the Collard Environmental team, a family-run business with a supportive culture.
- Benefits: Competitive salary, pension scheme, life assurance, health cash plan, and social events.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team making a real impact in transport planning and logistics.
- Qualifications: Experience in transport planning, strong organisational skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced and highly organised Transport Planner to join the Collard Environmental team, based at our Eversley Head Office. The role is responsible for the daily planning and coordination of skip truck operations, ensuring efficient vehicle utilisation, excellent customer service, and smooth communication between drivers, customers, and internal teams. This is a fast‑paced operational role requiring strong planning skills, attention to detail, and the ability to manage changing priorities throughout the day.
Key Responsibilities
- Plan and optimise the daily schedules for skip trucks to ensure maximum operational efficiency.
- Liaise closely with drivers throughout the day, providing clear instructions and responding to any issues or changes.
- Schedule skip deliveries, exchanges and collections in line with customer requirements and operational capacity.
- Maintain accurate and up‑to‑date skip stock records, ensuring availability and correct allocation.
- Monitor progress of jobs and proactively adjust plans in response to delays, breakdowns, or urgent requests.
- Act as a point of contact for customer queries, providing timely and professional responses.
- Handle customer complaints effectively, working with internal teams to achieve prompt resolution.
- Ensure compliance with transport regulations, drivers’ hours, and company procedures.
- Use transport planning systems and internal software to record, update and report operational data.
- Support Saturday operations as part of a rota, ensuring continuity of service.
Candidate Qualifications
- Proven experience in transport planning, logistics, or a similar operational role.
- Strong organisational and multitasking skills with the ability to work under pressure.
- Excellent communication skills, particularly when liaising with drivers and customers.
- Confident decision‑making and problem‑solving abilities.
- Good IT skills, including experience with transport planning or scheduling systems.
- High attention to detail, particularly with stock control and scheduling accuracy.
- Previous experience within waste management, recycling, or environmental services (desirable but not essential).
- Proficiency in Transportation Planning and Transport Modelling.
- Skills in Transportation Management and Operations Management.
- Strong communication abilities to coordinate with diverse teams and stakeholders.
- Attention to detail and analytical thinking for optimizing delivery routes and schedules.
- Familiarity with logistics software or related systems is a plus.
What’s on Offer
- A competitive salary depending upon experience.
- Pension Scheme.
- Life assurance (4 x Salary).
- Health cash plan.
- Supportive team operating as part of a family run business with free company social events.
Transport Planner employer: Collard Group Ltd
Collard Group is an exceptional employer, offering a supportive and family-oriented work culture at our Eversley Head Office. As a Transport Planner, you will benefit from competitive salaries, a comprehensive pension scheme, and life assurance, while enjoying opportunities for professional growth within a dynamic team dedicated to environmental services. Join us for a rewarding career where your contributions are valued and celebrated through regular company social events.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Planner
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at Collard Group. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Transport Planner.
✨Tip Number 2
Prepare for the interview by brushing up on your transport planning skills. Be ready to discuss how you've optimised schedules or handled customer queries in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with transport planning systems and be prepared to talk about any software you've used. This will demonstrate that you're ready to hit the ground running in this fast-paced role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Collard team. Let’s get you on board!
We think you need these skills to ace Transport Planner
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Transport Planner role. Highlight your experience in transport planning and logistics, and don’t forget to showcase those strong organisational skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Collard Group. Mention specific examples of how you've handled similar responsibilities in the past.
Show Off Your Communication Skills:Since this role involves liaising with drivers and customers, make sure to demonstrate your excellent communication skills in your application. We want to see how you can effectively handle queries and complaints!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Collard Group Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your transport planning knowledge. Familiarise yourself with the latest trends in logistics and any relevant software tools. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Organisational Skills
Since this role requires strong planning and multitasking abilities, prepare examples from your past experience where you've successfully managed schedules or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to role-play potential scenarios with a friend, like handling a customer complaint or liaising with drivers, to get comfortable with the dialogue.
✨Be Ready for Problem-Solving
Expect questions that test your decision-making and problem-solving skills. Think of specific instances where you've had to adapt plans on the fly or deal with unexpected issues. Highlight how you approached the situation and what the outcome was.
