At a Glance
- Tasks: Plan and optimise skip truck operations for maximum efficiency and customer satisfaction.
- Company: Join the Collard Environmental team, a family-run business with a supportive culture.
- Benefits: Competitive salary, pension scheme, life assurance, health cash plan, and social events.
- Other info: Opportunity to work in a dynamic team with career growth potential.
- Why this job: Be part of a fast-paced environment where your planning skills make a real difference.
- Qualifications: Experience in transport planning, strong organisational skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced and highly organised Transport Planner to join the Collard Environmental team, based at our Eversley Head Office. The role is responsible for the daily planning and coordination of skip truck operations, ensuring efficient vehicle utilisation, excellent customer service, and smooth communication between drivers, customers, and internal teams. This is a fast‑paced operational role requiring strong planning skills, attention to detail, and the ability to manage changing priorities throughout the day.
Key Responsibilities
- Plan and optimise the daily schedules for skip trucks to ensure maximum operational efficiency.
- Liaise closely with drivers throughout the day, providing clear instructions and responding to any issues or changes.
- Schedule skip deliveries, exchanges and collections in line with customer requirements and operational capacity.
- Maintain accurate and up‑to‑date skip stock records, ensuring availability and correct allocation.
- Monitor progress of jobs and proactively adjust plans in response to delays, breakdowns, or urgent requests.
- Act as a point of contact for customer queries, providing timely and professional responses.
- Handle customer complaints effectively, working with internal teams to achieve prompt resolution.
- Ensure compliance with transport regulations, drivers’ hours, and company procedures.
- Use transport planning systems and internal software to record, update and report operational data.
- Support Saturday operations as part of a rota, ensuring continuity of service.
Candidate Qualifications
- Proven experience in transport planning, logistics, or a similar operational role.
- Strong organisational and multitasking skills with the ability to work under pressure.
- Excellent communication skills, particularly when liaising with drivers and customers.
- Confident decision‑making and problem‑solving abilities.
- Good IT skills, including experience with transport planning or scheduling systems.
- High attention to detail, particularly with stock control and scheduling accuracy.
- Previous experience within waste management, recycling, or environmental services (desirable but not essential).
- Proficiency in Transportation Planning and Transport Modelling.
- Skills in Transportation Management and Operations Management.
- Strong communication abilities to coordinate with diverse teams and stakeholders.
- Attention to detail and analytical thinking for optimizing delivery routes and schedules.
- Familiarity with logistics software or related systems is a plus.
What’s on Offer
- A competitive salary depending upon experience.
- Pension Scheme.
- Life assurance (4 x Salary).
- Health cash plan.
- Supportive team operating as part of a family run business with free company social events.
Transport Planner employer: Collard Group Ltd
Collard Group is an exceptional employer that prioritises employee well-being and professional growth within a supportive, family-run environment. Located in Eversley, the company offers competitive salaries, a comprehensive benefits package including a pension scheme and health cash plan, and fosters a collaborative work culture with regular social events, making it an ideal place for those seeking a rewarding career in transport planning.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Planner
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at Collard Group. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to transport planning. Think about how you’d handle scheduling conflicts or customer complaints, as these are key parts of the job.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with transport planning systems and be ready to discuss how you’ve used similar software in past roles. This will demonstrate your readiness for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Collard team.
We think you need these skills to ace Transport Planner
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Transport Planner role. Highlight your experience in transport planning and logistics, and don’t forget to showcase your organisational skills and attention to detail. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your previous experiences align with our needs. Be sure to mention your problem-solving abilities and how you handle changing priorities – we love that!
Show Off Your Communication Skills:Since this role involves liaising with drivers and customers, make sure your application reflects your excellent communication skills. Whether it's in your CV or cover letter, give examples of how you've effectively communicated in past roles. We’re all about smooth communication here at StudySmarter!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Collard Group Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your transport planning knowledge. Familiarise yourself with logistics software and any relevant regulations. Being able to discuss specific systems or processes will show that you're serious about the role.
✨Show Off Your Organisational Skills
Since this role requires strong planning skills, be ready to share examples of how you've successfully managed schedules or coordinated operations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. Think about how you would explain complex issues to drivers or customers, and be prepared to demonstrate your problem-solving abilities during the interview.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling delays or customer complaints. Prepare by thinking through how you would approach these scenarios, focusing on your decision-making process and how you would ensure smooth operations.
