At a Glance
- Tasks: Support and optimise Workday HCM solutions for multiple clients in a dynamic environment.
- Company: Join Cognizant, a global leader with an entrepreneurial spirit and collaborative culture.
- Benefits: Enjoy remote work, learning opportunities, and community outreach programs.
- Other info: Great career growth potential and a chance to innovate in a supportive team.
- Why this job: Make a real impact by solving business challenges and enhancing client experiences.
- Qualifications: 2+ years of Workday HCM experience and strong problem-solving skills required.
The predicted salary is between 63000 - 77000 £ per year.
The Workday HCM Consultant - AMS (Application Managed Services) is a Workday professional responsible for providing ongoing support, maintenance, enhancement, and optimisation of Workday HCM solutions within a managed services environment.
Working across multiple client engagements, the consultant will help organisations maximise the value of their Workday investment by delivering high-quality support and functional expertise following deployment.
This role is ideal for an individual with Workday HCM knowledge who enjoys solving business challenges, supporting end users, and driving continuous improvement.
The Consultant will work closely with clients and internal teams to deliver operational excellence while ensuring solutions align with Workday best practices.
Responsibilities
- Serve as a Workday HCM specialist, providing post-production support across multiple client engagements.
- Support day-to-day AMS activities, including incidents, service requests, enhancements, and problem resolution.
- Partner with clients to understand business requirements and provide effective Workday HCM solutions.
- Analyse, troubleshoot, and resolve functional issues across Workday HCM modules.
- Configure and maintain Workday business processes, security, organisational structures, and HCM-related functionality.
- Support customers through Workday releases by assessing new functionality, testing changes, and providing recommendations.
- Guide customers on Workday best practices and process optimisation opportunities.
- Develop and execute testing activities for system enhancements, configuration changes, and defect resolutions.
- Perform root cause analysis and recommend long-term solutions for recurring issues.
- Track issues, risks, and service requests, communicating status and escalating concerns as appropriate.
- Support data loads, data validation, and configuration migrations between Workday tenants.
- Build strong working relationships with client stakeholders and provide a high level of customer service.
- Identify opportunities for continuous improvement and contribute to service enhancement initiatives.
- Contribute to internal knowledge sharing, reusable assets, and process improvement activities.
- Actively participate in training and professional development activities to maintain and expand Workday expertise.
- Participate in on-call support and holiday coverage as required.
Skills & Requirements
- Bachelor's degree or equivalent experience.
- 2+ years of Workday HCM experience in implementation, support, or AMS environments.
- Active Workday HCM Certification preferred.
- Experience supporting one or more Workday HCM functional areas such as Core HCM, Absence, Time Tracking, Compensation, Benefits, Talent, Performance, Recruiting, or Learning.
- Experience gathering business requirements, testing solutions, and supporting business users.
- Strong understanding of Workday configuration, business processes, security, and tenant management activities.
- Experience troubleshooting system issues and performing root cause analysis.
- Excellent analytical, problem-solving, and organisational skills.
- Ability to manage multiple priorities in a fast-paced managed services environment.
- Ability to work independently while collaborating effectively across teams.
Eligible for SC Clearance - you must have been a UK resident for the last five years and be legally entitled to work in the UK.
#LI-Remote
Why choose Cognizant
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values
Work as One
We think beyond roles, relying on each other’s strengths to win as a team.
Raise the Bar
We always aim for excellence in how we work and what we deliver.
Dare to Innovate
We push boundaries and take chances to reimagine what’s possible.
Do the Right Thing
We all lead with integrity and always make the ethical choice.
Own It
We own the outcomes for our company, colleagues, and community.
Workday HCM Consultant - AMS (Application Managed Services) employer: Collaborative Solutions
Cognizant is an exceptional employer that fosters an entrepreneurial environment, encouraging innovative ideas and collaboration among teams. With a strong commitment to employee growth, we offer extensive learning opportunities and mentorship, ensuring that our team members thrive in their careers. Located in the UK, our inclusive work culture promotes community engagement through outreach programs, making it a rewarding place to contribute meaningfully while advancing professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Workday HCM Consultant - AMS (Application Managed Services)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Collaborative Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Collaborative Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Collaborative Solutions!
✨Direct Apply to Collaborative Solutions
Let's not forget to apply directly through the Collaborative Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Workday HCM Consultant - AMS (Application Managed Services)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Collaborative Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Collaborative Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Collaborative Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
