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For Companies At a Glance
- Tasks: Lead the Workday Application Managed Services and ensure top-notch service delivery.
- Company: A leading tech solutions provider in Greater London with a focus on innovation.
- Benefits: Competitive salary and a chance to work remotely.
- Why this job: Join a dynamic team and make a real impact in customer success.
- Qualifications: 10+ years in Managed Services and expertise in Workday required.
- Other info: Great opportunity for career advancement in a thriving environment.
The predicted salary is between 48000 - 72000 £ per year.
A leading technology solutions provider in Greater London is seeking a skilled Service Delivery Manager (SDM) to own the Workday Application Managed Services portfolio. In this role, you will ensure operational excellence and foster customer relationships post-implementation.
Responsibilities include:
- Overseeing service delivery against SLAs
- Managing financial health
- Enhancing customer business results
The ideal candidate will have over 10 years in Managed Services and expertise in Workday. Competitive package offered for the right individual.
Remote Workday Service Delivery Lead employer: Collaborative Solutions
Contact Detail:
Collaborative Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Workday Service Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Workday or in service delivery. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to service delivery and Workday. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it aligns with the job.
✨Tip Number 3
Showcase your expertise! Create a portfolio or a presentation that highlights your achievements in Managed Services and Workday. This can really set you apart during interviews and demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for skilled Service Delivery Managers like you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Remote Workday Service Delivery Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Managed Services and Workday. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery Manager role. We love seeing passion and personality, so let us know what excites you about this opportunity.
Showcase Your Customer Relationship Skills: Since this role involves fostering customer relationships, make sure to include examples of how you've successfully managed client interactions in the past. We’re keen to see how you’ve enhanced customer business results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Collaborative Solutions
✨Know Your Workday Inside Out
Make sure you brush up on your Workday knowledge before the interview. Understand its features, benefits, and how it can enhance service delivery. Be ready to discuss specific examples of how you've used Workday in past roles.
✨Showcase Your Service Delivery Experience
Prepare to highlight your experience in managing service delivery against SLAs. Think of concrete examples where you improved operational excellence or customer satisfaction. This will demonstrate your capability to handle the responsibilities of the role.
✨Understand Financial Health Metrics
Since managing financial health is a key part of the role, be prepared to discuss how you've previously managed budgets or financial metrics in service delivery. Familiarise yourself with common financial terms and how they relate to service management.
✨Build Rapport with Customer Relationships
Customer relationships are crucial in this role, so think about how you've fostered strong relationships in the past. Prepare anecdotes that showcase your communication skills and ability to understand and meet customer needs.
