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- Tasks: Process customer orders and support the sales team in a dynamic environment.
- Company: Join a supportive team at a well-established company in Ringwood.
- Benefits: Free parking, training provided, and a friendly office atmosphere.
- Why this job: Perfect for those who love multitasking and building customer relationships.
- Qualifications: Strong admin skills and excellent communication are key.
- Other info: Great opportunity for growth in a busy, collaborative setting.
The predicted salary is between 28800 - 43200 £ per year.
We are working exclusively with one of our long standing Ringwood based clients, to enhance their sales support and administration team, with an additional Sales Administrator. Our client is looking for an administrator who ideally has previous sales administration experience, but if not, previous customer service experience and the confidence to build customer relationships would be ideal. The successful candidate will be processing customer orders, liaising with internal teams to ensure that orders are sent out within agreed timescales, liaising with customers and working closely with the field sales team to ensure that new customer information is accurately logged and any queries relating to orders are input and sent out within the agreed time frames.
KEY RESPONSIBILITIES OF THE SALES ADMINISTRATOR:
- Receiving and processing orders accurately and efficiently - via email or telephone
- Ensuring that the sales ticketing system is managed and orders are fulfilled in a timely manner.
- Inputting and updating the ERP system and ensuring that customer orders and information is recorded accurately
- Communicating with customers and internal teams to ensure that orders are processed and dispatched, as required
- Liaising with the field sales team, receiving customer orders, new customer information and ensuring that the system is updated with accurate and key information
- Sending out sample requests and following up with customers to progress orders
- Work well within a busy, time pressured environment, alongside other team members.
- General sales administration duties to ensure the smooth running of a very busy team.
SKILLS, QUALIFICATIONS / EXPERIENCE REQUIRED:
- Strong administration skills are essential - given the busy nature of the role, good administration and organisation skills will help ensure a smooth transition.
- Excellent attention to detail and the ability to multitask - essential, as this is a varied position - administration, emails, phone calls, liaising with internal teams face to face, etc.
- Excellent communication skills - both written and spoken. You will be liaising with customers, suppliers and internal teams both over the phone, on email and in person.
- Experience of working on ERP / CRM systems with confidence to learn and adapt in a system focused role.
- Previous retail / customer service experience from other industries will also be considered, provided you are resilient, willing to learn and are keen to progress within a Sales Administration / Office based role.
Please note that this is an office-based position, at our client's Ringwood head office. Our client offers free parking directly on site, and you will be joining a wonderful, supportive team, who all enjoy the interaction with other like minded individuals, in a lovely office setting.
For more information about this role, or to apply, please get in touch with Joy Bruce at Collaborate Recruitment.
Sales Administrator in Hampshire employer: Collaborate Recruitment
Contact Detail:
Collaborate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their products, services, and culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with customers and internal teams, being clear and confident in your speech is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining our awesome team!
We think you need these skills to ace Sales Administrator in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in sales administration or customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Administrator role. Be sure to mention your attention to detail and communication skills, as these are key for us.
Show Off Your Tech Skills: Since we work with ERP/CRM systems, it’s important to mention any experience you have with these tools. If you’re a quick learner, let us know! We love candidates who can adapt and thrive in a system-focused environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Collaborate Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities and required skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, be prepared to demonstrate your verbal and written skills during the interview. Practice explaining your previous experiences clearly and concisely, and don’t hesitate to ask questions to show your engagement.
✨Highlight Your Attention to Detail
Given the emphasis on accuracy in processing orders and managing information, think of specific examples where your attention to detail made a difference. Whether it’s catching an error or ensuring timely communication, these anecdotes can really set you apart.
✨Be Ready to Discuss ERP/CRM Experience
If you have experience with ERP or CRM systems, be ready to discuss it! If not, express your willingness to learn and adapt. Mention any relevant software you’ve used before, as this shows you’re tech-savvy and can handle system-focused tasks.
