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- Tasks: Support our sales team by managing calls, processing orders, and maintaining customer records.
- Company: Join a dynamic team focused on delivering exceptional customer service and sales support.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be a key player in driving sales success while enhancing your skills in a supportive atmosphere.
- Qualifications: Two years of experience in an office setting and strong communication skills are essential.
- Other info: This role is perfect for detail-oriented individuals who thrive in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a proactive and detail-oriented Internal Sales Support professional to join our team. In this role, you will provide exceptional administrative and customer support to ensure the smooth operation of our sales processes. You will play a vital role in supporting the external sales team, managing customer relationships, and maintaining efficient sales administration practices. Key Responsibilities: * Manage inbound sales calls with professionalism, enthusiasm, and a customer-first approach. * Support the external sales team by identifying and highlighting new sales opportunities. * Provide accurate product information and timely support to customers. * Accurately process and manage customer orders from quotation to completion. * Maintain and update customer records in the CRM system, ensuring all information is accurate and up to date. * Collaborate with internal departments to resolve customer queries and ensure seamless communication. * Assist in achieving company targets through efficient administrative support and proactive customer engagement. * Prepare reports and documentation to support the sales team’s activities. Essential Skills and Qualifications: * Minimum of two years\’ experience working in a similar office environment * Good organisational skills and the ability to prioritise tasks effectively * Strong communication skills, both verbal and written * Confident telephone manner and customer-focused attitude * Proficiency in using office software and CRM systems * Ability to work independently and as part of a team Desired Skills and Qualifications: * Experience with Sage Line 50 or similar accounting software * Familiarity with Salesforce CRM or equivalent * Proven ability to work to and achieve targets * Additional sales training or certifications are a plus Benefits: * Competitive salary with performance-related bonuses * Workplace pension * Comprehensive training provided * Opportunities for career development and progression
Sales Support Executive employer: Collab Talent Solutions Ltd
Contact Detail:
Collab Talent Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarize yourself with our products and services. Understanding what we offer will help you provide accurate information to customers and support the sales team effectively.
✨Tip Number 2
Brush up on your CRM skills. Being proficient in managing customer records and processing orders in a CRM system is crucial for this role, so make sure you're comfortable with these tools.
✨Tip Number 3
Practice your communication skills. Since you'll be managing inbound sales calls and collaborating with various departments, being able to communicate clearly and professionally is key.
✨Tip Number 4
Show your proactive side! Think of ways you can identify new sales opportunities or improve existing processes. This mindset will set you apart as a candidate who is ready to contribute from day one.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or administrative roles. Emphasize your organizational skills and any experience with CRM systems, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and detail-oriented nature. Mention specific examples of how you've supported sales teams in the past and how you can contribute to the company's success.
Highlight Communication Skills: Since strong communication is essential for this role, provide examples in your application that demonstrate your ability to manage customer relationships and collaborate with internal teams effectively.
Show Enthusiasm for the Role: In both your CV and cover letter, express your enthusiasm for the Sales Support Executive position. Explain why you are excited about the opportunity to support the sales team and contribute to the company's goals.
How to prepare for a job interview at Collab Talent Solutions Ltd
✨Show Your Proactivity
In your interview, highlight specific examples where you took the initiative to solve problems or improve processes in your previous roles. This will demonstrate your proactive nature, which is essential for the Sales Support Executive position.
✨Emphasize Customer-Centricity
Prepare to discuss how you've successfully managed customer relationships in the past. Share stories that showcase your ability to handle inquiries with professionalism and enthusiasm, as this aligns with the company's customer-first approach.
✨Demonstrate Organizational Skills
Be ready to talk about how you prioritize tasks and manage your time effectively. You might want to provide examples of tools or methods you use to stay organized, as these skills are crucial for supporting the sales team efficiently.
✨Familiarize Yourself with CRM Systems
Since maintaining accurate customer records is a key responsibility, it would be beneficial to mention any experience you have with CRM systems. If you can, research the specific CRM the company uses and express your willingness to learn if you're not already familiar.
