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- Tasks: Provide world-class customer service and assist with vehicle bookings.
- Company: Join a family-run business in the top 50 car dealers in the UK.
- Benefits: OTE of up to ÂŁ37,948.13, 30 days holiday, and flexible working hours.
- Why this job: Kickstart your automotive career with training and growth opportunities.
- Qualifications: Passion for customer service; no prior automotive experience required.
- Other info: Inclusive workplace with a focus on family values and team spirit.
The predicted salary is between 30000 - 42000 ÂŁ per year.
We are recruiting for a Service Advisor to join our team at Suzuki Keighley. This is a fabulous opportunity to join a family run business in the AM top 50 and represent one of our fantastic manufacturer partners. We are looking for ambitious and driven individuals who are passionate about providing world-class customer service. This role comes with a very easily achievable OTE of up to ÂŁ37,948.13 per annum.
About the Business
Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude. Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we’re often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family and Fearless, you’ll fit in well here and we’d like to hear from you even if you have no experience of the automotive industry.
We offer manufacture training for product knowledge to give you the technical skills you need, and we work with our own world class sales trainer who will give you everything you need to be a “top one percenter”. We’ll expect you to work hard but in return we’ll offer you an industry leading package, flexible working hours and a real opportunity to progress: we prefer to promote from within and you will see this in everyone of our sites. You must possess an outrageous ambition to want to be the best and you won’t let anyone stop you.
About You
You must be able to work as part of a team of Service Advisors in a busy, fast-paced and rewarding environment. Customer focus, relationship maintenance and communication skills are of paramount importance in this role. As a Service Advisor your duties will include dealing with all customers in a professional and prompt manner, portraying a positive first impression of the Service Department. Advising Customers on technical queries and issues they may have, you will be the first point of contact for booking in vehicles into the workshop for work to be carried out informing customers of the progress of their vehicle. To maintain a presentable appearance and hygiene, ensuring that work wear is regularly cleaned.
What we offer:
- 30 days holiday (Including Bank Holidays), increasing with length of service
- Pension Scheme
- Discount for servicing and repairs on your family and friend’s cars.
- ÂŁ25 contribution to eye tests
- Cycle to work scheme.
You must hold a current valid clean driving license. If you are looking to join the Automotive Industry then this is a brilliant opportunity for you, and a lifelong career choice. We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.
Service Advisor- Suzuki Keighley employer: Colin Appleyard Limited
Contact Detail:
Colin Appleyard Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor- Suzuki Keighley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Suzuki Keighley. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing world-class service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look presentable and professional when you show up for your interview. It shows that you care about the position and respect the company culture.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only shows your enthusiasm but also gives you a chance to explore more about the role and the company before hitting that submit button.
We think you need these skills to ace Service Advisor- Suzuki Keighley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping others and are excited about the opportunity to join our family-run business.
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that align with the Service Advisor role. We love seeing how your background can contribute to our team, so don’t be shy about showcasing your strengths!
Be Authentic: We value genuine people, so be yourself in your application. Share your story and what drives you. If you have a can-do attitude and a desire to learn, we want to hear about it!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Colin Appleyard Limited
✨Know the Company Inside Out
Before your interview, take some time to research Suzuki Keighley. Understand their values, history, and what makes them stand out in the automotive industry. This will not only impress your interviewers but also help you align your answers with their family values of Fit, Fun, Family, and Fearless.
✨Showcase Your Customer Service Skills
Since this role is all about providing world-class customer service, be ready to share specific examples from your past experiences where you went above and beyond for a customer. Even if you don’t have automotive experience, demonstrating your passion for helping others will resonate well with the team.
✨Dress to Impress
Make sure to present yourself neatly and professionally. A clean and tidy appearance reflects your respect for the role and the company. Remember, first impressions count, especially in a customer-facing position like this one!
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about the training process or how they support career progression within the business. It’s a great way to demonstrate your ambition and eagerness to grow.