Supervisor

Colicci is a family-run hospitality brand, proudly serving London’s iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We’re looking for a motivated and hands-on Café Supervisor to support daily operations, lead by example, and ensure an outstanding customer experience. This is an ideal opportunity for someone with hospitality experience who wants to take on more responsibility and develop their leadership skills in a thriving café environment.

What You’ll Be Doing:

• Supporting the management team – ensuring smooth café operations and exceptional service.
• Leading & motivating the team – inspiring colleagues to deliver high standards and a warm welcome.
• Delivering top-tier customer service – ensuring every customer enjoys an engaging and friendly atmosphere.
• Keeping the café running smoothly – helping the team with cleaning, stock replenishment, and general upkeep.
• Ensuring product displays look abundant & inviting – maintaining beautiful and uniform visual merchandising.
• Supervising food safety & hygiene standards – ensuring compliance and a clean, well-organised environment.
• Taking orders & serving customers – ensuring fast and efficient service with a smile.
• Assisting with stock control & replenishment – keeping the café well-stocked and organised and overseeing deliveries.
• Helping with team scheduling – ensuring adequate coverage throughout the week in line with sales forecasts.
• Bringing energy & enthusiasm – fostering a positive, team-focused work environment.

What We’re Looking For:

• An experienced hospitality professional – with previous experience as a Team Leader, or Café Supervisor.
• A customer-obsessed leader – who loves creating exceptional customer experiences.
• An eye for detail & presentation – passionate about making displays look delicious, uniform and abundant.
• A hands-on team player – leading by example and always up for a challenge.
• A problem-solver – able to think on your feet and handle the unexpected.
• A flexible & adaptable attitude – ready to work weekends and peak periods but no evenings.

Why Join Colicci?

• Competitive salary - proud to be a Living Wage employer.
• No late nights - most of our locations close by 5pm during winter hours and 7pm during summer.
• Free food & hot beverages on shift - get to choose a menu item of your choice.
• Paid breaks - for all team members.
• Exciting career growth – be part of a thriving, growing business.
• Team discounts – enjoy 40% off across all our sites.
• A supportive team culture – where passion thrives.

If you’re a motivated hospitality professional looking for a supervisory role in a thriving café environment, we’d love to hear from you.