At a Glance
- Tasks: Support café teams across London, ensuring smooth operations and exceptional customer service.
- Company: Colicci, a family-run hospitality brand in London's green spaces.
- Benefits: Competitive salary, no late nights, free food, paid breaks, and team discounts.
- Other info: Exciting career growth opportunities in a supportive team culture.
- Why this job: Join a vibrant team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality management and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
Colicci is a family-run hospitality brand, proudly serving London’s iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We’re looking for an experienced, dynamic, and hands-on Roaming Deputy Manager to support our teams across our locations in London and the surrounding area. This is a varied and rewarding role where you’ll step in to provide cover, support site managers, and help ensure our cafés continue to deliver an exceptional experience for both customers and teams. If you have a natural talent for leadership, a love for hospitality, and thrive in fast-paced, busy environments, this could be the perfect role for you!
What You’ll Be Doing:
- Supporting teams across all Colicci locations with a visible, hands-on presence, stepping in during management holidays, absences, and peak trading periods to help keep everything running smoothly.
- Ensuring smooth café operations and high levels of service standards are consistently delivered throughout every shift.
- Delivering top-tier customer service – making every guest feel welcome and ensuring a friendly, engaging atmosphere.
- Managing stock & orders – overseeing ordering, processing invoices, stock take and stock reconciliation to maintain efficiency and reduce waste.
- Overseeing event enquiries & delivery – coordinating small-scale events, such as children’s parties and private bookings, ensuring seamless execution.
- Creating & managing weekly team schedules – ensuring the right staffing levels for the time of day.
- Training & developing the team – coaching teams to excel in service, barista skills, and customer engagement.
- Maintaining health & safety standards – upholding the highest food and hygiene standards.
- Bringing energy & enthusiasm – supporting a positive, team-focused work environment.
What We’re Looking For:
- An experienced hospitality professional – with previous experience as an Assistant, Deputy or Duty Manager.
- A customer-obsessed leader – who loves creating exceptional guest experiences.
- A hands-on team player – leading by example and always up for a challenge.
- A detail-oriented manager – experienced in ordering, stock control, and waste management.
- A problem-solver – able to think on your feet and handle the unexpected.
- A flexible & adaptable attitude – working weekends and during peak periods such as school holidays is essential – but no late nights!
- A calm and approachable manner – during peak periods this café becomes very busy so the ability to remain calm under pressure whilst consistently supporting others is a must!
Why Join Colicci?
- Competitive salary – proud to be a Living Wage employer!
- No late nights – most of our locations close by 5pm during winter hours and 7pm during summer.
- Free food & hot beverages on shift – get to choose a menu item of your choice.
- Paid breaks – for all team members.
- Exciting career growth – be part of a thriving, growing business.
- Team discounts – enjoy 40% off across all our sites.
- A supportive team culture – where passion thrives.
Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship. If you’re a motivated hospitality professional who’s fun to be around and looking for a new challenge, we’d love to hear from you.
Roaming Deputy General Manager in London employer: Colicci
Colicci is an exceptional employer that values its team members and fosters a supportive work culture within London's vibrant hospitality scene. With competitive salaries, no late nights, and generous employee benefits such as free meals and discounts, we prioritise the well-being and growth of our staff. Join us to be part of a dynamic family-run business where your passion for hospitality can truly shine and where exciting career opportunities await.
StudySmarter Expert Advice🤫
We think this is how you could land Roaming Deputy General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Colicci. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Colicci
Don't be shy about reaching out to Colicci directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Roaming Deputy General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Colicci and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Colicci
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
