Hospitality Deputy GM: Lead Ops & Guest Experience
Hospitality Deputy GM: Lead Ops & Guest Experience

Hospitality Deputy GM: Lead Ops & Guest Experience

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations and lead a passionate team in a vibrant café.
  • Company: Colicci, a dynamic hospitality brand in Westminster.
  • Benefits: Exciting work environment with opportunities for growth and development.
  • Other info: Hands-on role with a focus on guest experience and event coordination.
  • Why this job: Join a team that values exceptional customer service and creativity.
  • Qualifications: Experience in hospitality management and strong problem-solving skills.

The predicted salary is between 30000 - 40000 £ per year.

Colicci is seeking an experienced Deputy General Manager in Westminster, England, to support daily operations and lead a passionate team. The ideal candidate will provide exceptional customer service, manage stock and orders, coordinate small-scale events, and maintain high standards of health and safety.

A background in hospitality management is essential, alongside a hands-on approach and problem-solving skills. The role offers an exciting opportunity to work in a vibrant café environment.

Hospitality Deputy GM: Lead Ops & Guest Experience employer: Colicci

Colicci is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Westminster. With a strong emphasis on employee growth and development, team members are encouraged to enhance their skills while delivering outstanding guest experiences in a dynamic café setting. The company offers competitive benefits and a supportive environment, making it an ideal place for those seeking meaningful and rewarding careers in hospitality.
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Contact Detail:

Colicci Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Deputy GM: Lead Ops & Guest Experience

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Deputy GM role or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get to the interview stage, be sure to let your passion for guest experience shine through. Share stories that highlight your hands-on approach and problem-solving skills – it’ll make you memorable!

✨Tip Number 3

Research the company culture! Before any interviews, dive into Colicci’s values and what makes their café environment unique. Tailor your responses to show how you align with their mission and can contribute to their vibrant team.

✨Tip Number 4

Apply through our website! We’ve got loads of resources to help you ace your job search. Plus, applying directly shows your enthusiasm and commitment to joining the Colicci family. Don’t miss out!

We think you need these skills to ace Hospitality Deputy GM: Lead Ops & Guest Experience

Customer Service
Hospitality Management
Stock Management
Order Coordination
Event Coordination
Health and Safety Standards
Problem-Solving Skills
Team Leadership
Hands-On Approach
Operational Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences – this will resonate with us at Colicci!

Highlight Your Management Skills: As a Deputy GM, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've successfully managed teams in the past and any challenges you've overcome – we want to see your hands-on approach!

Be Detail-Oriented: In hospitality, attention to detail is key. When crafting your application, ensure it’s free from typos and clearly structured. This reflects your commitment to maintaining high standards, which is crucial for the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at Colicci

✨Know Your Hospitality Stuff

Make sure you brush up on your hospitality management knowledge. Understand the ins and outs of daily operations, customer service excellence, and health and safety standards. Being able to discuss these topics confidently will show that you're ready to lead a passionate team.

✨Showcase Your Problem-Solving Skills

Prepare some examples of how you've tackled challenges in previous roles. Whether it’s managing stock issues or resolving guest complaints, having specific stories ready will demonstrate your hands-on approach and ability to think on your feet.

✨Get Familiar with Colicci

Do your homework on Colicci and their café environment. Understanding their values, menu offerings, and any recent news will help you tailor your answers and show genuine interest in the role. Plus, it’ll give you a chance to ask insightful questions!

✨Practice Your Event Coordination Skills

Since the role involves coordinating small-scale events, think about past experiences where you’ve successfully organised something similar. Be ready to discuss your planning process, how you managed logistics, and how you ensured a great guest experience.

Hospitality Deputy GM: Lead Ops & Guest Experience
Colicci

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