At a Glance
- Tasks: Support café operations, lead the team, and deliver exceptional customer service.
- Company: Colicci, a family-run hospitality brand in London's green spaces.
- Benefits: Competitive salary, free food, paid breaks, and team discounts.
- Other info: Enjoy a supportive team culture with exciting career growth opportunities.
- Why this job: Join a thriving café environment and make a real impact on customer experiences.
- Qualifications: Previous experience in hospitality and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality.
What You’ll Be Doing:
- Supporting the management team – ensuring smooth café operations and exceptional service.
- Leading & motivating the team – inspiring colleagues to deliver high standards and a warm welcome.
- Delivering top-tier customer service – ensuring every customer enjoys an engaging and friendly atmosphere.
- Keeping the café running smoothly – helping the team with cleaning, stock replenishment, and general upkeep.
- Ensuring product displays look abundant & inviting – maintaining beautiful and uniform visual merchandising.
- Supervising food safety & hygiene standards – ensuring compliance and a clean, well-organised environment.
- Taking orders & serving customers – ensuring fast and efficient service with a smile.
- Assisting with stock control & replenishment – keeping the café well-stocked and organised and overseeing deliveries.
- Helping with team scheduling – ensuring adequate coverage throughout the week in line with sales forecasts.
- Bringing energy & enthusiasm – fostering a positive, team-focused work environment.
What We’re Looking For:
- An experienced hospitality professional – with previous experience as a Team Leader, or Café Supervisor.
- A customer-obsessed leader – who loves creating exceptional customer experiences.
- An eye for detail & presentation – passionate about making displays look delicious, uniform and abundant.
- A hands-on team player – leading by example and always up for a challenge.
- A problem-solver – able to think on your feet and handle the unexpected.
- A flexible & adaptable attitude – ready to work weekends and peak periods but no evenings.
Why Join Colicci?
- Competitive salary - proud to be a Living Wage employer.
- No late nights - most of our locations close by 5pm during winter hours and 7pm during summer.
- Free food & hot beverages on shift – get to choose a menu item of your choice.
- Paid breaks - for all team members.
- Exciting career growth – be part of a thriving, growing business.
- Team discounts - enjoy 40% off across all our sites.
- A supportive team culture – where passion thrives.
If you’re a motivated hospitality professional looking for a supervisory role in a thriving café environment, we’d love to hear from you.
Supervisor in City of Westminster employer: Colicci
Contact Detail:
Colicci Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in City of Westminster
✨Tip Number 1
Get to know the café culture! Visit Colicci locations, chat with staff, and soak up the vibe. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Show off your customer service skills during interviews! Share stories about how you've created exceptional experiences for customers in the past. We love a good tale!
✨Tip Number 3
Be ready to demonstrate your leadership style. Think of examples where you've motivated a team or solved problems on the spot. We want to see that hands-on approach!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you're genuinely interested in joining our family-run brand. Let’s make it happen!
We think you need these skills to ace Supervisor in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve created memorable customer moments or led a team to success. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service.
Tailor Your Application: Make sure to customise your application to reflect the qualities we’re looking for in a Supervisor. Highlight your previous experience in leading teams and delivering top-tier customer service. This shows us that you understand what it takes to thrive in our café environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our Colicci family!
How to prepare for a job interview at Colicci
✨Know the Brand
Before your interview, take some time to research Colicci and its values. Understand their commitment to exceptional service and community engagement. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire others and maintain high standards, as this is crucial for the role.
✨Demonstrate Customer Focus
Colicci prides itself on exceptional customer service. Be ready to discuss how you've created positive customer experiences in previous roles. Think of specific situations where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle real-life situations in the café, such as managing stock levels or dealing with a difficult customer. Practise your responses to these scenarios, showcasing your problem-solving skills and hands-on approach to keeping operations running smoothly.