Hospitality Deputy GM: Lead Ops & Guest Experience in City of Westminster
Hospitality Deputy GM: Lead Ops & Guest Experience

Hospitality Deputy GM: Lead Ops & Guest Experience in City of Westminster

City of Westminster Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations and lead a passionate team in a vibrant café.
  • Company: Colicci, a dynamic hospitality brand in Westminster.
  • Benefits: Exciting work environment with opportunities for growth and development.
  • Other info: Hands-on role with a focus on guest experience and event coordination.
  • Why this job: Join a team that values exceptional customer service and creativity.
  • Qualifications: Experience in hospitality management and strong problem-solving skills.

The predicted salary is between 30000 - 40000 £ per year.

Colicci is seeking an experienced Deputy General Manager in Westminster, England, to support daily operations and lead a passionate team. The ideal candidate will provide exceptional customer service, manage stock and orders, coordinate small-scale events, and maintain high standards of health and safety.

A background in hospitality management is essential, alongside a hands-on approach and problem-solving skills. The role offers an exciting opportunity to work in a vibrant café environment.

Hospitality Deputy GM: Lead Ops & Guest Experience in City of Westminster employer: Colicci

Colicci is an exceptional employer that fosters a vibrant and dynamic work culture in the heart of Westminster. With a strong emphasis on employee growth and development, team members are encouraged to enhance their skills while delivering outstanding guest experiences in a supportive environment. The company offers competitive benefits and the unique opportunity to be part of a passionate team dedicated to creating memorable moments for every visitor.
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Contact Detail:

Colicci Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Deputy GM: Lead Ops & Guest Experience in City of Westminster

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Deputy GM role or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get that interview, be sure to let your passion for guest experience shine through. Share stories about how you've gone above and beyond for customers in the past – it’ll make you stand out!

✨Tip Number 3

Do your homework! Research Colicci and their café culture before your interview. Knowing their values and what makes them tick will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! We’ve got loads of resources to help you ace your job search. Plus, applying directly shows your enthusiasm and commitment to joining the Colicci family.

We think you need these skills to ace Hospitality Deputy GM: Lead Ops & Guest Experience in City of Westminster

Customer Service
Hospitality Management
Stock Management
Order Coordination
Event Coordination
Health and Safety Standards
Problem-Solving Skills
Team Leadership
Hands-On Approach
Operational Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences – we want to see that spark!

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Deputy GM role. Highlight your relevant experience in managing operations and leading teams, and don’t forget to mention any events you've coordinated – it’ll make us sit up and take notice!

Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured format that makes it easy for us to see your qualifications and experience at a glance. Avoid fluff – we want the good stuff!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our vibrant café environment!

How to prepare for a job interview at Colicci

✨Know Your Hospitality Stuff

Make sure you brush up on your hospitality management knowledge. Understand the ins and outs of daily operations, customer service excellence, and health and safety standards. Being able to discuss these topics confidently will show that you're ready to lead a passionate team.

✨Showcase Your Problem-Solving Skills

Prepare some examples of how you've tackled challenges in previous roles. Whether it’s managing stock issues or resolving guest complaints, having specific stories ready will demonstrate your hands-on approach and ability to think on your feet.

✨Get Familiar with Colicci

Do your homework on Colicci and their café environment. Understanding their values, menu offerings, and customer base will help you tailor your answers and show genuine interest in the role. Plus, it’ll give you a leg up when discussing how you can contribute to their success.

✨Practice Makes Perfect

Run through common interview questions with a friend or in front of the mirror. Focus on articulating your experience in leading teams and coordinating events. The more comfortable you are with your responses, the more confident you'll appear during the actual interview.

Hospitality Deputy GM: Lead Ops & Guest Experience in City of Westminster
Colicci
Location: City of Westminster

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