Social Media Manager FTC in Woking

A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet and Science Diet. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food. Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods. We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill's Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Location: Woking, UK

Reporting to: Director, eMarketing

Duration: 12 months, Maternity cover

Expected start: 1 May 2026

Role: Unleash the Power of Social: Shape the Pet Parent Experience Across EMEA! Are you a passionate, digitally savvy social media leader ready to drive brand success across a dynamic, multi-cultural region? Social media is fast-paced, challenging, and essential to our brand experience. We are looking for a visionary Social Media Manager to elevate our presence across Europe, the Middle East, and Africa (EMEA). This is a high-impact role where you will define and execute holistic social and influencer strategies, balance global direction with local cultural nuance, and ultimately build communities of loyal Pet Parents. If you thrive in an environment where you can pioneer "Test & Learns" and drive measurable efficiencies across markets, this is your next career step.

What You’ll Be Doing:

• Your Impact Areas: This role is a strategic blend of vision, execution, and data-driven optimization, with key focus areas:
• Build the Blueprint: Develop holistic social media and influencer strategies across EMEA to significantly boost brand reach, engagement, and loyalty, collaborating closely with Global Hills teams.
• Drive the Plan: Define the regional annual content and activation plan for each platform and set the guidelines for media investments.
• Optimize to Win: Lead the implementation and continuous optimization of all owned (organic) and paid activities, working seamlessly with centralized agencies and local country digital teams.
• Innovate: Run pioneering 'Test & Learns' on emerging social commerce spaces, such as frictionless eCommerce, in partnership with our commercial teams.
• Be the Expert: Serve as the EMEA representative in global digital forums and maintain the EMEA social media playbook.
• Streamline & Simplify: Continuously audit, simplify, and optimize the content creation workflow between Hills, our agency partners, and country teams.
• Centralize with Care: Assess and implement opportunities to centralize creative assets while supporting local teams in creating country/cultural-specific content where needed.
• Best-in-Class: Provide guidelines and resources that drive winning content performance across the region.

Reporting & Analytics:

• Measure Impact: Oversee Social Media and Influencer monitoring and reporting.
• Prove Value: Ensure rigorous pre- and post-evaluation of all activities, tracking performance against marketing funnel KPIs, and communicating qualitative, insightful results to the broader marketing team.
• Decode Consumer Behavior: Partner closely with our social listening agency to deeply understand and "decode consumer behaviour across communities & forums."
• Actionable Intelligence: Translate raw data into actionable Pet Parents insights for our country teams and for informing strategic decisions.

What You’ll Bring:

• Qualifications & Skills:
• A completed degree or relevant training and combined experience in social media marketing, influencer activation, and PR.
• 5-7+ years of combined experience in marketing, digital marketing—client or agency side.
• Excellent oral and written English communication skills.

Key Skills & Attributes:

• Strategic & Insight-Driven: People-centric with a proven ability to drive activations grounded in consumer insight.
• Proactive Leader: A self-driven, proactive working style with the ability to make sound decisions in conditions of uncertainty or complexity.
• Collaborative: A natural partner who works effectively across functions, channels, and categories to align priorities and drive execution.
• Digital & Commercial Acumen: Digitally savvy, curious, and possesses a strong understanding of eCommerce dynamics, particularly in growing spaces like frictionless commerce.
• Communicator: Excellent expressiveness, creative writing, and proficiency in Google tools, including demonstrable experience in dashboard building.

Working Relationships: You will report directly to the EMEA eMarketing Director and will be a key partner to:

• Other OAC (Operational Analytics Center) Team members.
• Hill's Europe Marketing teams (regional & country teams).
• Hill's Global/Division eCommerce and Digital Marketing teams.

Expected travel: Up to 20%

Our Commitment to Inclusion & Equal Opportunity: Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer: Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities.