National Account Manager Purepay/eCommerce in Surrey

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Location: United Kingdom

Reporting to: Director, eCommerce Hill’s EMEA

Salary range per annum: £70650 - £78500

At Hill’s we have a purpose to transform the lives of millions of pet families through pioneering innovation, science-led nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hill’s mission is to help enrich and lengthen the special relationships between people and their pets.

Position Summary: The purpose of this role is to orchestrate our Pan-European business with a strategic Pureplayer operating across multiple European markets. In this role, you will work in a hybrid structure with our local country teams, who manage the distribution, and you will have overall responsibility for ensuring growth and execution with the retailer at a European level. You will be responsible for setting the strategy across Europe and delivering the plan by working closely with the country teams. Additionally, you will ensure Joint Value Plans (JVPs) are set at a local level to manage the sell-in and sell-out targets with our local partners.

Responsibilities include the following but not limited to:

• Support Local Teams: You will support negotiations with local partners and hold Quarterly Business Reviews (QBRMs) with local retail partners to track the business and ensure plan delivery. Additionally, you will lead the local account managers to ensure strategic execution.
• Performance Measurement & Optimization: You will own the data reporting for the Pan-EU business and optimize the plan based on insights.
• Forecasting & Planning: You will be responsible for managing European demand forecasting and promotional planning, ensuring stock availability and retail readiness through collaboration with the Retail Media team.
• Management of Unauthorized Sellers: Manage unauthorized sellers in line with Hill’s selective distribution policy.
• Pricing & Catalog Management: Manage the overall pricing strategy for the retailer while overseeing the comprehensive product range and catalog setup process.

Skills and Competencies:

• eCommerce Expertise: Proven experience managing a Pan-European eCommerce business.
• Commercial Strength: Strong experience in managing complex multi-country negotiations.
• Analytical Rigor: Ability to interpret data and brand health metrics to drive decision-making.
• Agility: Ability to remain agile in an ever-changing marketing landscape.
• Media Acumen: Understanding of how both brand and retail marketing drive commercial value.
• Communication: Excellent skills in dealing with customers and internal stakeholders.
• Influence & Stakeholder Management: A proven ability to build trust and influence decision-making at senior levels.
• Strategic thinking.

Required Qualifications:

• Bachelor's degree in Business, Marketing, Customer Development or related field.
• 6+ years of commercial / eCommerce experience ideally in global, matrixed organizations.
• Proven critical thinking and advanced problem-solving capabilities.
• Strong understanding of Digital Commerce and Omnichannel shopper journeys.
• Excellent oral and written communication skills.
• Fluency in English (written and oral).

Preferred Qualifications:

• Pet Nutrition or related industry experience.
• Strong experience using AI-powered tools.
• Digital Marketing experience.
• Working proficiency in a second core European language (e.g., French, German, Spanish, or Italian).
• Master’s degree in Business, Marketing, Customer Development or related field.

Our Commitment to Inclusion: Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging.

Equal Opportunity Employer: Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.