At a Glance
- Tasks: Support ecommerce growth through data analysis, catalogue management, and cross-department collaboration.
- Company: Join Colgate-Palmolive, a global leader in consumer products with a caring culture.
- Benefits: Gain hands-on experience in a dynamic environment with potential for career growth.
- Other info: Inclusive workplace that values diverse perspectives and personal growth.
- Why this job: Make an impact in the FMCG industry while working with innovative technology like AI.
- Qualifications: Must have a 2:1 degree or above and strong analytical skills.
The predicted salary is between 20000 - 30000 £ per year.
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Location: Woking, Surrey
Duration: 12 months
Reporting to: Customer Development Manager
Colgate-Palmolive is a truly global, industry-leading Fast-Moving Consumer Goods (FMCG) company. We lead markets with our diverse portfolio, ranging from our iconic Colgate Toothpastes to our beloved Sanex and Palmolive body care products. We are committed to reimagining a healthier future for all people and the planet, and we are accelerating our digital transformation, leveraging cutting-edge technology, including AI, across our operations.
Our Customer Development Internship is a pivotal opportunity designed to develop you into a high-performing commercial professional. You will play a crucial role in enabling sustainable business growth in highly competitive markets and help us to build a future you can smile about.
You will be a key member of our Customer Development team, focusing specifically on the ecommerce business. The Customer Development organisation is focused on ensuring our products are available, highly visible, and supported with superior commercial strategies at the 'digital shelves' of key retail environments. We achieve our goals by building strong engagement with our customers, driving strong sell-in and sell-out, acting with efficiency, and maintaining a single-minded focus on excellence in execution.
In today's fast-changing trade environment, broadening customer needs, and shifting consumer and shopper expectations, new demands are being placed on Customer Development and the Commercial Organisation worldwide. You will be a key driver in ensuring Colgate-Palmolive can meet these targets and allow the business to thrive in the future.
As a Customer Development Intern, your responsibilities will include:
- Catalogue and Digital Shelf Management: Ensure brilliant basics are maintained, including accurate volume planning, superior digital content, precise new line forms, and robust catalogue fundamentals.
- Financial and Order Support: Regularly review and analyse Purchase Order (PO) cut reports, submit accurate price form submissions, manage customer rebates, and dispute chargebacks efficiently.
- Cross-Departmental Collaboration: Actively collaborate with the Retail Marketing, Finance, and Supply Chain teams to align processes, resolve cross-functional issues, and ensure excellence in execution of commercial plans.
- Data-Driven Analysis & Insight: Leverage internal and external data sources to generate actionable insights and ensure our growth plans for the ecommerce account are optimised and successful.
- Leveraging AI for Operational Excellence: Seek opportunities to leverage Colgate's leading AI tools and capabilities in everyday operations, particularly for optimising data analysis, forecasting, and process automation.
- Issue Resolution & Continuous Improvement: Diligently follow up on any pending issues related to price discrepancies, digital content accuracy, catalogue errors, and continuously seek ways to improve operational efficiency.
To be considered for this internship, you must meet the following criteria:
- University degree with a 2:1 classification or above
- Strong analytical skills with a proactive approach to problem-solving
- Demonstrated curiosity and passion for the FMCG industry and digital commerce
- Eye for detail and comfortable working with numbers, metrics and spreadsheets
- Cross-Organisational Collaboration and stakeholder management
- Works effectively across functions, channels and categories to align priorities, solve problems, optimise resources and drive efficient execution
Our Commitment to Inclusion: Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer: Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities.
Customer Development Intern in Surrey employer: Colgate
Colgate-Palmolive is an exceptional employer that prioritises the growth and development of its employees, offering a dynamic work culture rooted in inclusivity and innovation. As a Customer Development Intern in Woking, Surrey, you will gain invaluable experience in the fast-paced FMCG sector while collaborating with cross-functional teams and leveraging cutting-edge technology to drive sustainable business growth. With a commitment to fostering a supportive environment, Colgate-Palmolive empowers its interns to contribute meaningfully and build a brighter future for all.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Development Intern in Surrey
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Colgate-Palmolive on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Colgate-Palmolive is all about caring, inclusivity, and courage, so think of examples from your experience that showcase these traits.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your analytical skills and problem-solving approach.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and show your genuine interest in joining the team.
We think you need these skills to ace Customer Development Intern in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Development Intern role. Highlight relevant experiences and skills that align with the job description, especially your analytical skills and passion for FMCG.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how your background makes you a great fit for Colgate-Palmolive.
Showcase Your Analytical Skills:Since this role requires strong analytical skills, be sure to mention any relevant projects or experiences where you've successfully used data to drive decisions. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us, making it easier for us to review your details.
How to prepare for a job interview at Colgate
✨Know Your FMCG Stuff
Make sure you brush up on your knowledge of the Fast-Moving Consumer Goods (FMCG) industry. Understand the latest trends, especially in digital commerce, as this will show your genuine interest and passion for the field.
✨Show Off Your Analytical Skills
Prepare to discuss how you've used data analysis in past experiences. Be ready to share specific examples where your analytical skills led to actionable insights or improvements, as this is crucial for the role.
✨Collaboration is Key
Think of examples where you've successfully collaborated across different teams. Highlight your ability to work with various departments, as this internship requires strong cross-organisational collaboration.
✨Embrace AI and Tech
Familiarise yourself with AI tools and how they can optimise operations. Be prepared to discuss how you would leverage technology in your role, as Colgate-Palmolive is keen on digital transformation.
