Job Overview
Reporting to: Senior Dental Area Manager
Background & Job Purpose: The Oral Care Consultants are field-based specialists who work in close partnership with UK dental professionals, detailing, selling and merchandising Colgate products to existing or new customers in the dental sector.
Why Work For Colgate
- Learning & development opportunities: refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team.
- Challenge & variety: operate in a fast-paced environment, directly impacting daily performance and holding personal accountability.
- Global experience: work with global brands and participate in global strategies with potential to develop your career internationally.
- Colgate Values: We are Caring, We are Inclusive and We are Courageous.
Responsibilities
- Visit dentists, hygienists & therapists within dental practices, area health authorities, hospitals and dental hospitals within your territory.
- Establish contact, build rapport, sell specialist professional products, drive recommendation and endorsement for our consumer brands.
- Educate dental professionals and their teams on specific oral care areas and benefits of Colgate products.
- Work closely with Area Manager to develop coaching and an individual development plan.
- Maintain and collate customer records within the C4C system.
- Prepare quarterly business plan and weekly visit plans.
- Provide technical/scientific product information through trade exhibitions, educational group meetings, and one-to-one sessions.
- Provide ongoing feedback to Professional Marketing and Sales team.
- Deliver daily KPIs involving contact with dental professionals, face-to-face and video call/phone for remote regions.
Qualifications
- Strong relationship building skills.
- Excellent written and oral communication skills.
- Expertise in consultative and solutions selling.
- Customer/Consumer centric approach.
- Experience in field customer-facing role.
- Ability to communicate complex medical and scientific concepts clearly and concisely.
- Analytical skills.
- Ability to make customer-centric sales recommendations.
- Exposure to healthcare professionals is an advantage.
Core Competencies
- Planning and Priority Setting.
- Analytical/Decision Making.
- Promote Teamwork.
- Influencing & Negotiating.
- Consumer / Customer Focus.
- Results Oriented.
