Customer Development Manager UK FMCG Grocery in London
Customer Development Manager UK FMCG Grocery

Customer Development Manager UK FMCG Grocery in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales growth and innovate within a leading FMCG brand.
  • Company: Join Colgate-Palmolive, a global leader in consumer products.
  • Benefits: Career development, inclusive culture, and cutting-edge technology.
  • Why this job: Make a real impact on iconic brands and shape the future of retail.
  • Qualifications: Proven track record in commercial strategy and relationship building.
  • Other info: Dynamic team environment with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Location: Woking, Surrey

Reporting to: Customer Development Director

Why Join Our Team?

  • Career Growth & Innovation: Partner with iconic brands and contribute to global strategies.
  • Impact & Autonomy: Operate in a fast-paced environment with personal accountability to directly influence our day-to-day performance and long-term strategy.
  • Future-Ready Workplace: We are investing heavily in new tools and technology, including AI, to empower our teams, streamline processes, and make your role more strategic and fulfilling.

The Role

As a pivotal member of the Customer Development Team, you will be instrumental in driving budgeted sales and profit growth, shaping a sustainable, mutually prosperous business model, and spearheading innovation within one of our most critical accounts.

What You Will Deliver:

  • Financial & Growth Stewardship: Consistently exceed net sales, margin, and profit targets. You will develop, implement, and actively manage a dynamic Joint Business Plan, taking full ownership of customer forecast volumes, sales, and investment, including meticulous management of the 5P planning process and financial accruals.
  • Strategic & Commercial Acumen: Leverage sharp commercial instincts to interrogate business performance, swiftly identify critical issues and untapped opportunities, and lead effective resolution and optimization initiatives.
  • Retailer & Shopper Expertise: Cultivate robust external networks to gain unparalleled insights into the retailer landscape.
  • Cross-Functional Collaboration: Partner closely with Shopper Development, Category Management, Commercial Strategy, and Brand teams to construct high-performing, people‐centric plans.

Who We're Looking For:

  • You are a commercially astute leader with a proven track record of building robust, influential business relationships and delivering highly creative, profitable solutions.
  • Bright, ambitious, and results‐oriented with exceptional strategic thinking and negotiation prowess.
  • Adept at identifying growth levers and translating complex data into actionable commercial strategies.
  • Influence & Stakeholder Management: A proven ability to build trust and influence decision‐making at senior levels.
  • Commercial Expertise: Demonstrable expertise in P&L management, Joint Business Planning (JBP), and a track record of implementing the 5P / 7P framework to deliver year‐on‐year market share growth.

Ready to make an impact? Apply today to join our courageous team!

Our Commitment to Inclusion:

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging.

Equal Opportunity Employer: Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Customer Development Manager UK FMCG Grocery in London employer: Colgate-Palmolive Company

Colgate-Palmolive is an exceptional employer that prioritises career growth and innovation, offering employees the chance to work with world-class brands in a supportive and inclusive environment. Located in Woking, Surrey, the company fosters a culture of collaboration and accountability, empowering you to make impactful decisions while investing in cutting-edge technology to enhance your role. Join us to be part of a team that values diversity and encourages personal and professional development, all while contributing to a healthier future for people and the planet.
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Contact Detail:

Colgate-Palmolive Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Development Manager UK FMCG Grocery in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that Customer Development Manager role.

✨Tip Number 2

Prepare for interviews by researching Colgate-Palmolive's values and recent innovations. Show them you’re not just another candidate; demonstrate how your skills align with their mission of creating a healthier future.

✨Tip Number 3

Practice your pitch! Be ready to discuss your experience with P&L management and Joint Business Planning. Highlight specific examples where you've driven growth and built strong business relationships.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our courageous team at Colgate-Palmolive.

We think you need these skills to ace Customer Development Manager UK FMCG Grocery in London

Financial Acumen
Sales Management
Joint Business Planning (JBP)
P&L Management
Strategic Thinking
Negotiation Skills
Data Analysis
Cross-Functional Collaboration
Retailer Insights
Category Growth Strategies
Stakeholder Management
Commercial Strategy Development
Problem-Solving Skills
Influence and Relationship Building

Some tips for your application 🫔

Tailor Your CV: Make sure your CV is tailored to the Customer Development Manager role. Highlight your experience in FMCG and any relevant achievements that showcase your strategic thinking and commercial acumen.

Craft a Compelling Cover Letter: Your cover letter should tell your story! Use it to explain why you're passionate about joining Colgate-Palmolive and how your values align with theirs. Be sure to mention specific examples of your past successes.

Showcase Your Data Skills: Since the role involves translating complex data into actionable strategies, make sure to highlight any experience you have with data analysis or P&L management. This will show us that you can hit the ground running!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!

How to prepare for a job interview at Colgate-Palmolive Company

✨Know Your Numbers

As a Customer Development Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics like net sales, margin, and profit targets. Be ready to discuss how you've exceeded these in past roles and how you plan to do so at Colgate-Palmolive.

✨Showcase Your Strategic Thinking

Prepare to talk about your experience with Joint Business Planning and the 5P/7P framework. Think of specific examples where your strategic insights led to growth. This will show that you can think ahead and align with the company's goals.

✨Understand the Retail Landscape

Familiarise yourself with the current trends in the FMCG grocery sector. Be prepared to discuss how you would leverage shopper insights and retailer strategies to drive category growth. This knowledge will set you apart as a candidate who is truly engaged with the industry.

✨Build Rapport with Stakeholders

Colgate-Palmolive values collaboration, so be ready to share examples of how you've built strong relationships with internal and external stakeholders. Highlight your negotiation skills and how you've influenced decision-making at senior levels to achieve business objectives.

Customer Development Manager UK FMCG Grocery in London
Colgate-Palmolive Company
Location: London
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