Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key online retailers and drive eCommerce growth through strategic planning and relationship building.
- Company: Join Colgate-Palmolive, a global leader in consumer products, dedicated to innovation and sustainability.
- Benefits: Enjoy learning opportunities, global exposure, and a vibrant work culture that values inclusivity.
- Why this job: Be part of a digital-first journey, impacting market share while developing your skills in a fast-paced environment.
- Qualifications: 3 years in account management, eCommerce knowledge, strong analytical skills, and a degree.
- Other info: Flexible hybrid working model with a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
No Relocation Assistance Offered
Job Number#168323 – Surrey, England, United Kingdom
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let\’s build a brighter, healthier future for all.
Location: Woking
Reporting to: Customer Development Manager – eCommerce
Why Work For Hill\’s Pet Nutrition:
- The learning & development opportunities: You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.
- The challenge & variety : You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.
- The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.
- The Hill\’s Pet Nutrition Values : To help enrich and lengthen the special relationships between people and their pets.
Job purpose
In this pivotal role, you\’ll be a vital part of our eCommerce journey to be \”digital first.\” You\’ll manage and grow relationships with a portfolio of key online and omnichannel retailers, helping us gain market share, optimize support for our beloved brands, and implement powerful Joint Value Creation Plans. This is an ideal stepping stone for someone passionate about eCommerce and ready to take on new challenges!
What You\’ll Do:
- Drive Commercial Success: Work closely with the Senior eCommerce Customer Development Manager to meet sales targets and ensure high customer satisfaction with our key online and omnichannel partners.
- Execute & Optimize: Support the planning and execution of dynamic promotional campaigns, seamless new item setups, and impactful product launches across our major eCommerce accounts.
- Analyze & Strategize: Gather and analyze crucial customer and market insights, preparing compelling presentations and reports that inform our strategies and decisions.
- Forecasting & Inventory: Maintain accurate sales forecasts and ensure timely inventory updates, collaborating closely with our Supply Chain and Marketing teams to keep operations smooth.
- Relationship Building: Assist in coordinating customer meetings, preparing essential materials, and diligently following up on agreed actions to strengthen partnerships.
- Digital Shelf Excellence: Support the creation and ongoing monitoring of our digital content, ensuring product pages are meticulously optimized for maximum visibility and conversion.
- Learn & Grow: Actively participate in cross-functional project teams, gaining invaluable experience and learning from experienced mentors and colleagues in a rapidly evolving environment.
What You\’ll Bring:
- Account Management Experience: At least 3 years of proven commercial experience in account management with retailers, ideally with some exposure to eCommerce.
- eCommerce Savvy: Some knowledge and/or experience in eCommerce, with a good understanding of digital marketing channels and how to leverage them for business growth.
- Analytical Prowess: Proficient in digital shelf analysis tools and adept at leveraging data to build compelling business cases.
- Tech Proficiency: Fully proficient in all Google tools, with demonstrable experience in dashboard building.
- Collaborative Spirit: You\’re service-oriented, enjoy building strong relationships, and thrive on fostering innovation with colleagues in marketing and commercial campaigns.
- Organizational Skills: Well-organized, structured, and possess a proven ability to execute plans brilliantly with customers.
- Commercial Acumen: You understand the basics of financial profitability and setting terms and conditions for prospective clients.
- Education: Educated to degree level.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
#LI-Hybrid
#J-18808-Ljbffr
Key Account Manager - eComm employer: Colgate-Palmolive Company
Contact Detail:
Colgate-Palmolive Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - eComm
✨Tip Number 1
Familiarise yourself with Colgate-Palmolive's core values—Caring, Inclusive, and Courageous. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Research the latest trends in eCommerce and digital marketing. Being able to discuss current strategies and tools will not only impress your interviewers but also show that you are proactive and knowledgeable about the industry.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts or driven sales growth in previous roles. Use metrics and data to back up your achievements, as this role heavily relies on analytical skills.
✨Tip Number 4
Network with current or former employees of Colgate-Palmolive, especially those in eCommerce roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Key Account Manager - eComm
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and eCommerce. Use keywords from the job description to demonstrate that you meet the specific requirements of the Key Account Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eCommerce and your understanding of digital marketing channels. Mention how your skills align with Colgate-Palmolive's values of Caring, Inclusive, and Courageous.
Showcase Analytical Skills: In your application, provide examples of how you've used data analysis to drive business decisions. Highlight any experience with digital shelf analysis tools and how it contributed to your previous roles.
Demonstrate Relationship Building: Include specific instances where you've successfully built and maintained relationships with clients or partners. This will show your collaborative spirit and ability to thrive in a team-oriented environment.
How to prepare for a job interview at Colgate-Palmolive Company
✨Understand the Company Values
Before your interview, take some time to familiarise yourself with Colgate-Palmolive's core values: Caring, Inclusive, and Courageous. Be prepared to discuss how these values resonate with you and how you can embody them in your role as a Key Account Manager.
✨Showcase Your eCommerce Knowledge
Since this role is pivotal in the eCommerce journey, make sure to highlight any relevant experience or knowledge you have in digital marketing channels. Discuss specific examples of how you've leveraged eCommerce strategies to drive sales or improve customer satisfaction.
✨Prepare for Analytical Questions
Given the emphasis on data analysis in this position, be ready to discuss your experience with digital shelf analysis tools and how you've used data to inform business decisions. Consider preparing a case study or example that demonstrates your analytical prowess.
✨Demonstrate Relationship-Building Skills
This role requires strong relationship management skills. Think of examples from your past experiences where you've successfully built and maintained relationships with clients or partners. Be ready to explain how you approach relationship-building and what strategies you use to foster collaboration.
