Maintenance Operative in Thames Ditton

Colets Health and Fitness, a large independent health club based in Thames Ditton Surrey, are currently looking for a full time maintenance operative able to work varied shifts and support our Maintenance Team Leader.

Role and Responsibilities:

• Assisting in the day-to-day maintenance of the Club building and areas under the Club’s control including all machinery, lighting, electrical appliances, plumbing and drainage, heating, and air conditioning.
• Assisting in ensuring that pool plant equipment, the water, spa, and surrounds are always in a safe and clean condition.
• Water testing, water meter readings, pool backwashes, pool tests in plantroom, shower/steam room drainage, pool plant operations (Chlorine and PH).
• PPM checks and maintenance issues prioritised and actioned. System logs updated on WAM computer program.
• Assisting in the redecoration and refurbishment of the club as necessary.
• Assisting with the receipt of deliveries, stocks and supplies including loading/unloading as necessary.
• Assisting in ensuring the security of the building and its contents, paying particular attention to alarms, locks, fire extinguishers and maintaining records where necessary.
• To be fully aware of and understand departmental N.O.P.s, E.O.P’s and Club emergency procedures.
• Assisting in maintaining records of all work carried out to all equipment within the Club.
• Stock takes.
• Understanding of Water Hygiene.
• General DIY skills.
• Basic computing skills in Excel & Word.
• Other ad-hoc support as reasonably requested.

You must be able to work weekends and various shifts.

Finance:

• To work with Line Manager to remain within budget.

Cultural / Values:

• Commit to the company values and personality.

Our Values:

• Welcoming – We do things a little differently around here, not just another corporate gym.
• Supportive – Of our community, members and each other – We genuinely care.
• Independent – We are inclusive, unpretentious and trustworthy – Not for profit.

Our Personality:

• Motivated – Engaged, part of the family and driven to make a genuine contribution.
• Friendly – Outgoing, enthusiastic and able to engage with both colleagues & customers.
• Proud – Positive – has a ‘can do’ energy that brightens up those around them.

Be aware of the core business anchors of Colets and embed them into your department:

• Create the right environment.
• Create a great place to work.
• Go beyond customer satisfaction.
• Personalise every journey.
• Generate extra profit to fuel growth.
• Commit to our goal of a unified Team & Growing the business.

KPI’s:

• Member NPS Scores.

Qualifications / Educational Requirements:

• A Pool Plant Operator qualification is desirable but not essential, as full training will be provided to the successful candidate.
• A background or qualification in an electrical trade would be advantageous but is not essential.

Preferred Skills:

• High levels of attention to detail, the ability to think methodically, prioritisation skills, good communication skills; both internally and with suppliers and third parties.
• Physically fit enough to be able to undertake arduous or difficult tasks (lifting and carrying work will be involved).
• Be always well-presented and polite to members and staff and able to work as part of a team or as an individual (must be self-motivated).
• Have a ‘can do’ attitude, be able to adhere to deadlines and get tasks done when asked for, and above all else a drive to continuously improve and the ability to adapt to various scenarios.
• Excellent communication skills.
• Customer service experience.

Why Join Us?

• Salary – Competitive, based on experience.
• Hours – 40 hours per week, working on a rota basis to cover the Club’s opening hours, including weekends and varied shifts.
• Free membership, discount on family membership.
• Discounts on franchises within the club.
• Discount on food.
• Discount on nursery.
• Company pension scheme with contributions.
• Staff Days, paid day off for birthday.