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- Tasks: Assist in daily gym operations and provide top-notch customer service to members.
- Company: Join Colets Gym, a vibrant community focused on fitness and member satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Inspire others while working in a fun, energetic environment that values teamwork.
- Qualifications: Level 2 Gym Instructor and Level 3 PT or Group X Qualification required.
- Other info: Be part of a supportive team dedicated to creating a great place to work.
The predicted salary is between 24000 - 30000 £ per year.
Job Purpose:
To assist the Fitness manager with the daily operation of Colets Gym and the areas/studios that fall within the gym and provide excellent customer service to our members.
Role and Responsibilities:
- Always provide excellent Customer Service.
- Listen to member feedback and be proactive.
- Promote Gym challenges and Incentives.
- Assist with the programme co-ordination of group classes/group inductions taken by the gym team.
- To be friendly with all members.
- To motivate and support members with all aspects of their training.
- To be proud of your work and helpful to members.
- Carrying out pre-exercise procedures for gym users as per the NOP.
- Lead group inductions and express classes.
- To conduct health assessments for members using the health system and app.
People:
- Support your fellow colleagues.
Operations:
- Ensure adherence to Colets' own rules and regulations.
- Adherence to Health and Safety regulations in all areas of the fitness department.
- All staff should be fully aware of and understand the departmental NOP, the club's emergency procedures and the club's emergency action plan.
- Maintain the gym Equipment to a high standard & report any faults/damage to the Fitness Manager.
- Maintain high standards of cleanliness in the gym and complete relevant daily cleaning checklists.
- Work in accordance with the rota produced by the Fitness Manager. There may, however, be instances of your being asked to cover shifts at short notice due to absences.
- Attend regular staff meetings and training sessions.
Finance:
- Be aware of the fitness budget.
Cultural / Values:
- As a part of the Colets Team, commit to the company values and personality.
- Be aware of the core business anchors of Colets and assist your manager in embedding them into your department:
- Create the right environment.
- Create a Great place to work.
- Go beyond customer satisfaction.
- Personalise every journey.
- Generate extra profit to fuel growth.
- Commit to our goal of a unified Team & Growing the business.
KPI's:
- NPS Score for gym.
Qualifications / Educational Requirements:
- Level 2 Gym Instructor required.
- Level 3 PT or Group X Qualification Required.
Preferred Skills:
- Essential IT Proficiency.
- Level 2 Gym Qualified.
- Level 3 PT or Group X Qualification.
- Excellent Communication.
- Preferable DBS checked.
- Experience in a Private Health Club environment.
- Experience working with age groups ranging 5yrs – 94yrs.
- Experience working within a gym.
- Knowledge of how to design gym programs & perform gym inductions.
- Experience of floor walking, instructing members on gym equipment, good customer service and cleaning.
Fitness Instructor / Personal Trainer - Thames Ditton, Surrey in Woking employer: Colets Health & Fitness
Contact Detail:
Colets Health & Fitness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Instructor / Personal Trainer - Thames Ditton, Surrey in Woking
✨Tip Number 1
Get to know the gym culture before you apply! Visit Colets Gym, chat with current staff, and soak up the vibe. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with fitness professionals on social media or attend local fitness events. You never know who might have a lead on a job or can give you insider tips about working at Colets.
✨Tip Number 3
Show off your skills in person! If you can, offer to lead a free class or a demo session at the gym. This gives you a chance to showcase your training style and connect with potential colleagues and members.
✨Tip Number 4
Apply through our website for the best chance! We love seeing candidates who take the time to engage with us directly. Plus, it shows you're serious about joining the Colets team!
We think you need these skills to ace Fitness Instructor / Personal Trainer - Thames Ditton, Surrey in Woking
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let your enthusiasm for fitness shine through! We want to see how much you love helping others achieve their goals and how you can bring that energy to our gym.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Fitness Instructor role. Highlight your relevant qualifications, like your Level 2 Gym Instructor and Level 3 PT certifications, and any experience you have in a gym environment.
Be Personable and Friendly: Remember, we’re looking for someone who can connect with our members. Use a friendly tone in your application to show that you’re approachable and ready to motivate and support our gym-goers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our fantastic team at Colets.
How to prepare for a job interview at Colets Health & Fitness
✨Know Your Stuff
Make sure you’re familiar with the gym's operations and the specific role of a Fitness Instructor. Brush up on your knowledge of health assessments, gym programmes, and customer service best practices. This will show that you're not just passionate about fitness but also well-prepared for the job.
✨Showcase Your People Skills
As a Fitness Instructor, you'll be interacting with members of all ages. During the interview, highlight your experience in motivating and supporting clients. Share specific examples of how you've provided excellent customer service or resolved member feedback in the past.
✨Be Ready to Demonstrate
You might be asked to lead a mock group induction or demonstrate a fitness assessment. Prepare for this by practising your presentation skills and ensuring you can clearly explain exercises and safety procedures. Confidence in your delivery will impress the interviewers.
✨Align with Company Values
Familiarise yourself with Colets' core values and business anchors. During the interview, express how your personal values align with theirs, especially around creating a great environment and going beyond customer satisfaction. This shows that you’re not just looking for a job, but a place where you can contribute positively.