Studio Co-ordinator - Thames Ditton, Surrey
Studio Co-ordinator - Thames Ditton, Surrey

Studio Co-ordinator - Thames Ditton, Surrey

Thames Ditton Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and oversee our group exercise programme while managing a large freelance team.
  • Company: Join Colets, a community-driven health club with over 4,500 members in Thames Ditton.
  • Benefits: Enjoy free club facilities, your birthday off, and opportunities for personal development.
  • Why this job: Make a real impact on members' health in a supportive, values-led environment.
  • Qualifications: Level 2 GX or Level 3+ fitness qualifications and experience in studio coordination required.
  • Other info: Flexible hours include evenings and weekends; must be friendly and proactive.

The predicted salary is between 30000 - 42000 £ per year.

About Us

Colets is a thriving, private, not-for-profit health club in the heart of Thames Ditton. With 4,500+ members, we offer a wide range of group exercise classes, wellness services, and premium facilities. We’re community-driven, welcoming, and committed to doing things differently.

Job Purpose

We’re looking for a passionate and organised Studio Coordinator to lead and oversee our group exercise programme, including both traditional classes and paid courses (e.g. Pilates Reformer, Vitality). You’ll manage a large freelance team (60+ instructors), support in-house development, and ensure our timetable is varied, inclusive, and high-quality. As a capable all-rounder, you’ll also be able to teach classes when needed.

Key Responsibilities

  • Members: Be the main contact for group exercise feedback and use it to improve the offering. Monitor class quality, safety, and member experience. Manage class demand and ensure fair access using our Strike Policy.
  • People: Lead, motivate, and support freelance and employed instructors. Assist with recruitment, onboarding, and development of new instructors. Manage freelance pay benchmarking and incentive schemes.
  • Operations: Oversee studio timetables across multiple spaces using our CRM platform. Support and promote Pilates Reformer and other paid programmes. Liaise with Operations to maintain safe, clean, and fully equipped studios. Work with Marketing to promote classes and launches. Ensure health & safety policies are followed at all times.
  • Finance: Approve invoices and timesheets. Provide attendance and feedback data to inform future planning. Manage department costs and work within budget.

KPI Targets

  • Improve Member NPS related to studio classes.
  • 25% of classes to be covered in-house.
  • 100% compliance on freelance instructor qualifications and CPD.
  • Grow participation in paid classes (Reformer, Vitality, Cargo, etc.).

Qualifications & Experience

  • Level 2 GX and/or Level 3+ fitness qualifications.
  • Experience in studio coordination or similar leadership role.
  • Strong communication, organisation, and rota management.
  • Understanding of fitness trends and a passion for wellness.
  • First Aid/Defibrillator qualified or willing to train.
  • Knowledge of (or willingness to learn) Pilates Reformer.

Personal Qualities

  • Friendly, approachable, and motivated.
  • Proud to deliver a high-quality service.
  • Positive, proactive, and calm under pressure.
  • Passionate about working in a values-led, not-for-profit environment.
  • Flexible to work evenings and weekends.

Why Join Us?

  • Be part of a values-driven, supportive team.
  • Free use of club facilities and your birthday off.
  • Opportunities for development and to make real impact on members’ health.

Studio Co-ordinator - Thames Ditton, Surrey employer: Colets Health & Fitness

Colets is an exceptional employer that prioritises a community-driven approach, offering a supportive and values-led work environment in Thames Ditton. As a Studio Coordinator, you will enjoy free access to premium facilities, opportunities for professional development, and the chance to make a meaningful impact on members' health and wellness. Join our passionate team and experience a workplace where your contributions are valued and celebrated.
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Contact Detail:

Colets Health & Fitness Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Studio Co-ordinator - Thames Ditton, Surrey

✨Tip Number 1

Familiarise yourself with Colets' community-driven approach and values. Understanding their commitment to wellness and inclusivity will help you align your passion for fitness with their mission during any discussions or interviews.

✨Tip Number 2

Network with current or former employees of Colets, especially those in similar roles. They can provide valuable insights into the studio's culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 3

Stay updated on the latest fitness trends and group exercise formats, particularly Pilates Reformer. Demonstrating your knowledge and enthusiasm for these areas can set you apart as a candidate who is genuinely invested in the role.

✨Tip Number 4

Prepare to discuss your experience in managing teams and coordinating schedules. Highlight specific examples where you've successfully led a group or improved a programme, as this will showcase your suitability for the Studio Coordinator position.

We think you need these skills to ace Studio Co-ordinator - Thames Ditton, Surrey

Leadership Skills
Organisational Skills
Communication Skills
Team Management
Class Coordination
Customer Service
Health and Safety Compliance
Budget Management
CRM Software Proficiency
Fitness Industry Knowledge
Conflict Resolution
Time Management
Flexibility
First Aid/Defibrillator Certification

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in studio coordination or similar roles. Emphasise your qualifications, especially any fitness certifications, and showcase your leadership skills with examples.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for wellness and community-driven environments. Mention specific experiences that demonstrate your ability to manage teams and improve member experiences.

Showcase Your Communication Skills: In your application, highlight your strong communication abilities. Provide examples of how you've successfully led teams or managed feedback in previous roles, as this is crucial for the Studio Coordinator position.

Demonstrate Your Understanding of Fitness Trends: Include insights into current fitness trends and how they can be applied to enhance the group exercise programme. This shows your commitment to staying informed and your proactive approach to improving member offerings.

How to prepare for a job interview at Colets Health & Fitness

✨Show Your Passion for Wellness

Make sure to express your enthusiasm for health and wellness during the interview. Share personal experiences or stories that highlight your commitment to fitness, as this aligns with the values of Colets.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led teams in the past. Discuss your approach to motivating and supporting instructors, as well as any experience you have in recruitment and development.

✨Familiarise Yourself with Class Management

Understand the importance of managing class quality and member experience. Be ready to discuss strategies you would implement to monitor feedback and improve the group exercise programme.

✨Highlight Your Organisational Abilities

Since the role involves overseeing multiple timetables and managing a large team, be prepared to talk about your organisational skills. Share specific tools or methods you use to stay organised and ensure smooth operations.

Studio Co-ordinator - Thames Ditton, Surrey
Colets Health & Fitness
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