At a Glance
- Tasks: Select and pack quality products for online grocery orders, ensuring customer satisfaction.
- Company: Join Coles, a diverse team dedicated to community spirit and customer smiles.
- Benefits: Enjoy discounts, flexible hours, and opportunities for career growth.
- Other info: Access to health support and a culture that values diversity and inclusion.
- Why this job: Make a difference in customers' lives while gaining valuable retail experience.
- Qualifications: No experience needed; just bring enthusiasm and a great attitude!
The predicted salary is between 10 - 12 £ per hour.
It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you’re instore, on the road delivering orders or behind the scenes, you’ll find plenty of ways to make a difference every day. You’ll be part of a team that’s just as diverse as the communities we serve.
About the role
We’re on the lookout for a Personal Shopper. You’ll have an awesome eye for detail, and a commitment to providing great customer experiences. Coles Online helps take the time and effort out of grocery shopping. Once our customers have ordered their groceries online, we’ll deliver safely to their car boot, secure locker or directly to their home. As a Personal Shopper, you'll proudly select and pack the quality products that make up our customers’ weekly shop, so they’re inspired when they receive their order.
About you and your skills
- An eye for detail, consistency, and accuracy
- To take pride in ensuring that our customers receive the best quality products
- To be active and work with enthusiasm, energy, and pace – you’ll be on your feet for long periods of time and may need to perform moderate lifting and reaching
- Availability to work flexible hours across our store trading days (including early mornings, evenings, and weekends)
What’s in it for you?
- Instore and online discounts: 5% discount all year‑round on supermarket and liquor purchases made online and instore. 10% discount offered for 5 days every month of the year
- Minimal experience required: You don’t need any experience, but if you’re enthusiastic and willing, have a great attitude and are a reliable human, you’ll make a great addition to our team
- Work that fits around you: We know our team members have lives outside of work, so we’ll work with you to roster your shifts around your availability
- Opportunities to learn and grow: Get paid to grow your career in retail, learn a trade, or even train to be an Operations Leader!
- Reward through recognition: Earn points through mythanks, a digital recognition platform to use on shopping and gift cards across an extensive range of retailers
- Discounts on shopping and entertainment: We have a range of discounts on dining, gym memberships, tech, sporting events, restaurants and more via our partner networks
- Focus on your health and wellbeing: Our EAP offers 24/7 confidential support for team members and their immediate family members. We also offer access to resources via our wellbeing portal
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. We’re happy to adjust our recruitment process to support candidates with disability.
Personal Shopper - Coles High Wycombe employer: Coles Group
Coles High Wycombe is an exceptional employer that fosters a supportive and fun work culture, where teamwork and community spirit thrive. With flexible working hours, instore and online discounts, and numerous opportunities for personal and professional growth, employees can enjoy a rewarding career while balancing their personal lives. Join us to make a meaningful impact in the lives of our customers and be part of a diverse team that values inclusivity and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Shopper - Coles High Wycombe
✨Tip Number 1
Get to know the company culture! Before your interview, check out Coles' social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, like attention to detail and enthusiasm, align with what Coles is looking for in a Personal Shopper.
✨Tip Number 3
Dress the part! Even if it’s a casual role, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and are ready to represent the Coles brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Personal Shopper - Coles High Wycombe
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We love seeing candidates who are excited about making a difference in our community and providing top-notch experiences for our customers.
Highlight Your Attention to Detail:As a Personal Shopper, having an eye for detail is key. Make sure to mention any experiences where you’ve demonstrated accuracy and consistency, whether it’s in previous jobs or even personal projects. We want to know you take pride in your work!
Be Flexible with Your Availability:Since we operate across various hours, it’s super helpful if you can show us your flexibility in your application. Let us know when you’re available to work, especially during early mornings, evenings, and weekends. It’ll make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to navigate!
How to prepare for a job interview at Coles Group
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Personal Shopper at Coles involves. Familiarise yourself with the responsibilities, like selecting and packing quality products, and think about how your skills align with these tasks.
✨Show Your Enthusiasm
Coles values a great attitude and enthusiasm. During the interview, express your excitement about the role and how you can contribute to creating positive customer experiences. Share examples of times when you've gone above and beyond for customers.
✨Demonstrate Team Spirit
Since teamwork is crucial at Coles, be prepared to discuss how you work well with others. Think of examples where you've collaborated effectively in a team setting, and highlight your ability to adapt to different roles within a group.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth, or how Coles supports its employees' wellbeing. This shows you're genuinely interested in the company and the role.
