Office & Operations Manager (The Chief Organiser!) in Loughborough

Job Title: Office & Operations Manager (The Chief Organiser!) Loughborough, Leicestershire (Showroom Based) Job Type: Full-time We are a premier Kitchen, Bathroom, and Bedroom (KBB) specialist based in the heart of Loughborough. We are a passionate, fast-paced team, and we are now looking for a master of organisation to become the operational backbone of our business. As our Office & Operations Manager, you will wear many hats. You will be the bridge between our customers, our sales designers, our suppliers, and our installation teams. The Diary Master: Take full control of our fitters' diaries, scheduling installations, handling variations, and ensuring projects stay on track. CRM & Logistics: Efficiently book all "goods in" into our CRM system, tracking components and liaising daily with suppliers regarding deliveries and lead times. Financial & Admin Accuracy: Meticulously check supplier order confirmations against quotes, input supplier invoices, and transfer financial data smoothly over to Xero. Bookkeeping & VAT: Take charge of day-to-day IT bookkeeping processes, structuring financial data accurately to help process VAT returns. Meet and greet customers walking into the showroom with a warm, professional manner, and provide vital administrative support to our Sales Design team. we are looking for a Chief Organiser. To excel in this role, you should have: Software Savvy: Proficient with Xero (or similar accounting software) and a strong understanding of bookkeeping/VAT setups. Highly fluent in standard Microsoft Office packages. KBB Industry Experience (Desirable): Direct experience with Smart Systems KBB Connect is a massive advantage, though training can be provided for an otherwise perfect operations specialist. A competitive salary of £33,000 - £37,000 based on experience. A beautiful, modern showroom working environment. The autonomy to truly own the operational side of a growing business. If you are ready to take on a rewarding challenge and keep our business moving forward, we want to hear from you! Please send your CV and a brief cover letter explaining why you are the ultimate "Chief Organiser". Permanent, Full-time Company events Company pension Employee discount On-site parking