Head of Healthcare - HMP High Down

Central and North West London NHS Foundation Trust is a Top Employer Award Winner and works in partnership to provide responsive and dependable primary care, mental health, intellectual disability and substance misuse services to the diverse and culturally rich communities we serve. In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative and enthusiastic Head of Healthcare to join our forward thinking, friendly and expanding Health & Justice team at HMP High Down. By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but also have a real impact on promoting health and well-being. Our healthcare services work to a 7-day week working model, to ensure our patient's healthcare is always managed and maintained to the highest of standards. Our motto is Caring NOT Judging so by working in partnership with the criminal justice system and other agencies, we provide responsive, dependable and high-quality primary care and mental health services to those who may have offended and those at risk of offending in the communities we serve, to improve their health status and to encourage social inclusion.

Key Responsibilities

• Responsible for the management & daily delivery of health services including change management in the implementation of service development strategies.
• Work with the HJS DDO South and Health & Justice Service Directors to ensure that the strategic direction as defined within the service is effectively implemented at operational level.
• Lead in the development of future plans, standards and systems for secure settings health services, working collaboratively with the Local Area NHSE Commissioner Team, PHE, the Prison Governor and the Prison Leadership Team.
• To deputise for the HJS DDO South where appropriate.
• Responsible for the healthcare budgets and ensure services are delivered according to the commissioned requirements; this will include managing the contracts in place with relevant sub-contracted services.
• Identify and participate in the tendering for new business opportunities.
• Deliver & prepare robust financial management in line with Service, Divisional and Trust targets, including the realistic Cost Improvements Programmes (CIP).
• As a member of the Senior Management team, contribute to the establishment of new services that meet national and local requirements.
• Ensure staffing levels and skill mix fully and effectively meet the needs of the service, within financial constraints.
• Chair panels (disciplinary, grievances etc.) within the service area and elsewhere in CNWL as requested.
• Investigate complaints and liaise with service users/carers.

Benefits and Development

• Monthly supervision
• Annual personal development plans/appraisals
• Access to exciting internal and external training opportunities.
• Excellent progression through various career pathway opportunities such as but not limited to: Preceptorship Programme Support and guidance with Revalidation Hidden Gem and annual award ceremonies
• Excellent staff benefits, our benefit packages are amongst the best in London and include: Health and wellbeing services, Season ticket loans, Cycle to work scheme, Relocation package *subject to meeting criteria*
• The trust also values its staff, and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching.
• All our prison sites offer free use of the onsite leisure facilities and free parking for staff.

Principal Duties

• To lead in the planning and development of healthcare within the HJS Operations South.
• The post holder will work with the Prison Governor and the Health & Justice Senior Management within CNWL to manage the delivery of high quality healthcare. This will include informing service specifications and monitoring outcomes and ensuring key performance indicators are monitored and met.
• To manage health care services, developing and maintaining effective systems for performance and quality management in response to legislation, national priorities and National Service Frameworks, taking remedial action where necessary.
• This will include taking action required to improve service delivery and reporting these to the HJS Deputy Director Operations South and the Prison Governor.
• To monitor and review any sub-contracted services and make recommendations regarding changes and improvements to the service level agreements.
• To actively promote equality issues in day to day activities and standards of practice across health services within a prison setting.
• To ensure a whole systems approach to the delivery of healthcare within a prison setting.
• To participate actively in the partnership agenda.
• To manage and monitor allocated budgets in accordance with Financial Regulations ensuring value for money and adherence to expenditure limits and to ensure that service and financial performance is regularly reviewed.
• To ensure that Clinical Governance is a key component of all services and informs all action plans. This will include demonstrating the continuous improvement of services provided to meet prison population needs.
• Maintain and develop healthcare services that ensure all elements of the service delivery are compliant with the Healthcare Commission Standards; this will include infection control standards.
• To manage the services in such a way as to minimise risk to the health and safety of all staff and prisoners. This will include ensuring all agreed policies and procedures are implemented.