At a Glance
- Tasks: Support learners with transport, meals, and ID badges while fostering an inclusive environment.
- Company: Coleg y Cymoedd, a values-driven organisation promoting diversity and inclusion.
- Benefits: Gain valuable experience in a supportive role with opportunities for personal growth.
- Other info: Flexible hours and the chance to work across multiple campuses.
- Why this job: Make a real difference in learners' lives while working in a friendly campus atmosphere.
- Qualifications: No specific qualifications required, just a passion for helping others.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a sickness cover to support learners across our Rhondda and Nantgarw campuses as a Learner Services Assistant. This role plays a key part in helping learners overcome everyday barriers, offering practical, front‑line support with transport, travel expenses, free meals and ID badges. You'll be a friendly, approachable presence on campus, helping learners feel supported, included and able to focus on their studies in a welcoming environment. The successful candidate will also be required to travel to different locations as required to meet operational needs across all four campuses.
Key Responsibilities
- Provide day‑to‑day assistance to learners, including transport arrangements, travel expense support, meal provisions, and issuance of ID badges.
- Act as a welcoming point of contact encouraging learner inclusion and support.
- Collaborate with campus staff to address learner needs and facilitate smooth learning experiences.
Safeguarding and Standards
All staff employed at Coleg y Cymoedd must safeguard and promote the welfare of learners, and all new starters must complete the required pre‑employment checks, including an enhanced DBS check. For roles that involve direct interaction with learners, registration with the Education Workforce Council (EWC) is mandatory.
Equality, Diversity & Inclusion
We are a values‑driven organisation committed to a diverse workforce and an inclusive environment. We treat every individual with dignity, fairness and respect. As a Disability Confident Leader, we actively encourage applications from people of all backgrounds and communities.
Application Process
Applications are submitted via the online application form and no CVs are accepted. Candidates should demonstrate how they meet the essential criteria in the further information section. Applications are open until the closing date and must be submitted before 11:59 pm. For additional queries, contact the People & Culture team.
Preferred language for correspondence and interview arrangements: Welsh or English. If you wish to submit a video application, you may do so – please inform us in advance.
Learner Services Assistant (Sickness cover) in Llwynypia employer: Coleg y Cymoedd
Coleg Y Cymoedd is an excellent employer that fosters a supportive and inclusive work culture, making it an ideal place for those passionate about education and community engagement. With opportunities for professional development and a commitment to diversity, employees can thrive in their roles while contributing to the success of students across Caerphilly and Rhondda Cynon Taf. The college's focus on collaboration and respect ensures that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Learner Services Assistant (Sickness cover) in Llwynypia
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities of a Learner Services Assistant. This way, when you get the chance to chat with the hiring team, you can show off your knowledge and enthusiasm for helping learners.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider tips about the campus culture and what it’s really like to work there, which can help you stand out in interviews.
✨Tip Number 3
Practice makes perfect! Prepare for potential interview questions by role-playing with a friend or family member. Focus on how you would handle specific learner needs and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to highlight your commitment to equality, diversity, and inclusion in your responses – it’s a big deal for us!
We think you need these skills to ace Learner Services Assistant (Sickness cover) in Llwynypia
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. We want to see how you fit into the role of Learner Services Assistant, so make sure you understand what we're looking for!
Show Us Your Passion for Supporting Learners:In your application, let us know why you're excited about helping learners overcome barriers. Share any relevant experiences that highlight your friendly and approachable nature – we love to see that enthusiasm!
Be Clear and Concise:When filling out the online application form, keep your answers clear and to the point. We appreciate straightforward responses that directly address how you meet the essential criteria. No need for fluff!
Submit Before the Deadline:Make sure you get your application in before 11:59 pm on the closing date. We don’t want you to miss out, so set a reminder and apply through our website to ensure everything goes smoothly!
How to prepare for a job interview at Coleg y Cymoedd
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Learner Services Assistant. Familiarise yourself with how to provide support for transport, travel expenses, and meal provisions. This will help you answer questions confidently and show that you're genuinely interested in helping learners.
✨Show Your Friendly Side
Since this role requires a welcoming presence on campus, think about examples from your past where you've helped others feel included or supported. Be ready to share these stories during the interview to demonstrate your approachable nature.
✨Highlight Your Teamwork Skills
Collaboration is key in this role, so prepare to discuss how you've worked with others in previous positions. Think of specific instances where you’ve successfully addressed needs or solved problems as part of a team, as this will resonate well with the interviewers.
✨Understand Safeguarding and Inclusion
Familiarise yourself with safeguarding practices and the importance of equality, diversity, and inclusion in education. Be prepared to discuss how you would promote a safe and inclusive environment for all learners, which is crucial for this position.
