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- Tasks: Support learners with transport, meals, and ID badges while fostering an inclusive environment.
- Company: Coleg y Cymoedd, dedicated to learner welfare and support.
- Benefits: Gain valuable experience in a supportive role with flexible working across campuses.
- Other info: Opportunity to work in a dynamic educational setting with a focus on inclusion.
- Why this job: Make a real difference in students' lives by helping them overcome everyday challenges.
- Qualifications: Friendly attitude and willingness to assist learners from diverse backgrounds.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a sickness cover to support learners across our Rhondda and Nantgarw campuses as a Learner Services Assistant. This role plays a key part in helping learners overcome everyday barriers, offering practical, front‑line support with transport, travel expenses, free meals and ID badges. You'll be a friendly, approachable presence on campus, helping learners feel supported, included and able to focus on their studies in a welcoming environment. The successful candidate will also be required to travel to different locations as required to meet operational needs across all four campuses.
Key Responsibilities
- Provide day‑to‑day assistance to learners, including transport arrangements, travel expense support, meal provisions, and issuance of ID badges.
- Act as a welcoming point of contact encouraging learner inclusion and support.
- Collaborate with campus staff to address learner needs and facilitate smooth learning experiences.
Safeguarding and Standards
All staff employed at Coleg y Cymoedd must safeguard and promote the welfare of learners, and all new starters must complete the required pre‑employment checks, including an enhanced DBS check. For roles that involve direct interaction with learners, registration with the Education Workforce Council (EWC) is mandatory.
Learner Services Assistant (Sickness cover) employer: Coleg y Cymoedd
Contact Detail:
Coleg y Cymoedd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learner Services Assistant (Sickness cover)
✨Tip Number 1
Get to know the campuses! Familiarise yourself with Rhondda and Nantgarw, as well as the other locations. This way, when you chat with potential employers, you can show off your knowledge about the environment you'll be working in.
✨Tip Number 2
Be friendly and approachable during interviews. Remember, this role is all about supporting learners, so showcasing your warm personality will go a long way in making a great impression.
✨Tip Number 3
Highlight your teamwork skills! Since you'll be collaborating with campus staff, share examples of how you've worked well with others in the past. It shows you're ready to jump in and help out wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of our community and supporting learners directly.
We think you need these skills to ace Learner Services Assistant (Sickness cover)
Some tips for your application 🫡
Show Your Supportive Side: In your application, let us see how you can be that friendly, approachable presence for learners. Share examples of how you've helped others in the past, whether it's through volunteering or previous jobs. We want to know how you can make a difference!
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, so we can easily see how you fit the role.
Highlight Your Flexibility: Since this role involves travelling to different campuses, make sure to mention your willingness to adapt and move around as needed. We love candidates who are ready to jump in wherever they're needed!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Coleg y Cymoedd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Learner Services Assistant. Familiarise yourself with how you can support learners with transport, travel expenses, and meal provisions. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.
✨Show Your Friendly Side
Since this role requires a friendly and approachable presence, think about examples from your past where you've helped others feel included and supported. Be ready to share these stories during the interview to highlight your interpersonal skills and ability to connect with learners.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like assisting a learner who is struggling with transport arrangements. Practise your responses to these scenarios so you can showcase your problem-solving skills and your commitment to learner welfare.
✨Understand Safeguarding Practices
Since safeguarding is crucial in this role, brush up on the basics of safeguarding and why it's important in an educational setting. Being able to discuss this knowledge will show that you take the responsibility seriously and are prepared to promote the welfare of learners.