At a Glance
- Tasks: Lead a team to deliver top-notch learner services and enhance student experiences.
- Company: Coleg y Cymoedd, a supportive and inclusive educational institution.
- Benefits: Flexible working arrangements and a focus on inclusivity and diversity.
- Other info: Join a dynamic team dedicated to improving learner experiences.
- Why this job: Make a real difference in students' lives while promoting excellent customer service.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Coleg y Cymoedd is seeking an organised and customer-focused individual to lead the delivery of high-quality learner services across its campuses in Aberdare, United Kingdom.
The successful candidate will manage the Learner Services team, ensuring that learners receive a professional and responsive service throughout their educational journey.
In this role, you will work closely with colleagues, learners, and external partners to enhance student experiences while promoting a culture of excellent customer service.
We value inclusivity and diversity in our workforce, and support flexible working arrangements.
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We think you need these skills to ace Student Services Lead – Learner Experience in Aberdare
Organisational Skills
Customer Service
Team Management
Communication Skills
Collaboration
Problem-Solving Skills
Responsiveness
